• Job Description

  Req#: 495534

  General Purpose: To connect customers and vendors with personnel and to provide clerical support to other departments.

  Role qualifications:

  • Must represent Wolter in a professional and courteous manner.
  • Must provide superior customer service.

  Position responsibilities:

  • Act as the first point of contact for customers contacting the organization. Answer and route all incoming calls. Ask questions and help customers connect with the correct personnel.
  • Forward general voicemail message to appropriate recipient as needed.
  • Greet and direct visitors; Issue visitor badges.
  • Open and distribute incoming mail daily.
  • Prepare inter-company mail for delivery to other branches.
  • Prepare outgoing mail with postage and prepare it for pick up.
  • Submit check requests for postage and load postage on machine.
  • Order postage supplies (ink, tape, sealer) as needed. Maintain the postage machine with ink and sealer, and call for service when needed.
  • Order office supplies for human resources and operator training department through Office Depot. Distribute supplies upon arrival.
  • Order envelopes for front desk through Digi-Copy.
  • Code utility invoices and submit to AP for payment.
  • Sort through incoming vendor invoices and match them to purchase orders for accounts payable in QuipWare.
  • Prepare checks for mailing on Thursdays for AP department.
  • Update marquee board as needed.
  • Code monthly credit card charges.
  • Order flowers when needed.
  • Order food and handle catering when needed.
  • Decorate for special luncheons and celebrations.
  • Work in tandem with other receptionist for phone coverage and receptionist responsibilities.
  • Keep reception area and mail room neat and orderly.
  • Complete mailer projects, data entry, and benefit material projects for human resources and marketing as needed.
  • Complete miscellaneous clerical projects for departments as needed.

  Essential skills and experience:

  • High school diploma or equivalent.
  • Customer service experience
  • Basic computer proficiency in Microsoft Word, Excel and Outlook
  • Time management: the ability to organize and manage multiple priorities
  • Excellent interpersonal and communication skills
  • Common Sense
  • Positive Attitude
  • Reliable
  • Ability to work well with others as a team

  Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Physical demands: While performing the duties of this job, the employee is frequently required to sit and use hands, fingers, to operate switchboard, computer keyboard, and calculator. Frequent listening and speaking. Occasional walking, reaching with hands and arms, and lifting with weight of up to approximately 20-25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment: The noise level in the work environment is usually minimal.

  We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen results.

  
  M-F 8AM-1PM

• About the company

  Your operational productivity toolbox consisting of Material Handling, Industrial Storage & Handling, Automation & Robotics, Standby Power & Generators, Workplace Storage, Engineered Systems and more

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