• Job Description

  Req#: A4609-25-0001?language=en&page=1010&sort=publicationDateDesc

  Job summary

  Walnut Tree Health Centre in Milton Keynes is recruiting for one part time receptionists to work the following shifts -

  Tuesday to Friday 12.30pm to 18.30 pm 24 hours a week

  Please only apply if you are available for the above working hours.

  Responsibilities will include:

  • Greeting patients, routing patients through appointment system
  • Booking appointments at desk and on telephone
  • Dealing with telephone queries, requests for information, results and visits using the computer system and practice protocols appropriately
  • Liaising with doctors and nurses regarding patient queries - passing on messages as required
  • Following up requests for appointments, information from hospitals, booking transport or interpreters

  Main duties of the job

  • Greeting patients, routing patients through appointment system
  • Booking appointments at desk and on telephone
  • Dealing with telephone queries, requests for information, results and visits using the computer system and practice protocols appropriately
  • Liaising with doctors and nurses regarding patient queries - passing on messages as required
  • Following up requests for appointments, information from hospitals, booking transport or interpreters

  About us

  Walnut Tree Health Centre is a very friendly, busy GP Surgery based in Walnut Tree, Milton Keynes and serves a population of approx. 14,000 patients with a mixed demographic. We are a training practice. We have a great relationship with our PCN and are committed to developing the services we can offer our patients. We value work life balance.

  We are currently a team of 3 GP Partners and 3 salaried GPs. In addition to PCN roles we have our own very experienced multi-disciplinary team comprising:

  • Prescribing Nurse Practitioner and Paramedic
  • Practice nursing team including chronic disease management, health screening and treatment room services
  • Prescribing pharmacist
  • A management and admin team providing comprehensive care and support
  • Variety of trainees including F2, ST1/2&3 and student nurse

  Details

  Date posted

  08 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A4609-25-0001

  Job locations

  Walnut Tree Health Centre

  2 Blackberry Court

  Walnut Tree

  Milton Keynes

  MK7 7PB

  
  

  Job description

  Job responsibilities

  Responsibilities will include:

  • Greeting patients, routing patients through appointment system
  • Booking appointments at desk and on telephone
  • Dealing with telephone queries, requests for information, results and visits using the computer system and practice protocols appropriately
  • Liaising with doctors and nurses regarding patient queries - passing on messages as required
  • Following up requests for appointments, information from hospitals, booking transport or interpreters

  Job description

  Job responsibilities

  Responsibilities will include:

  • Greeting patients, routing patients through appointment system
  • Booking appointments at desk and on telephone
  • Dealing with telephone queries, requests for information, results and visits using the computer system and practice protocols appropriately
  • Liaising with doctors and nurses regarding patient queries - passing on messages as required
  • Following up requests for appointments, information from hospitals, booking transport or interpreters

  Person Specification

  Experience

  Essential

  • Essential:
  • Good standard of communication, written and verbal - face to face and an excellent telephone manner
  • Computer literate
  • Caring, empathetic manner
  • The ability to remain calm and courteous when working under pressure
  • The ability to demonstrate respect for patient confidentiality at all times

  Desirable

  • Knowledge of System One
  • Experience of Primary Care

  Person Specification

  Experience

  Essential

  • Essential:
  • Good standard of communication, written and verbal - face to face and an excellent telephone manner
  • Computer literate
  • Caring, empathetic manner
  • The ability to remain calm and courteous when working under pressure
  • The ability to demonstrate respect for patient confidentiality at all times

  Desirable

  • Knowledge of System One
  • Experience of Primary Care

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Walnut Tree Health Centre

  Address

  Walnut Tree Health Centre

  2 Blackberry Court

  Walnut Tree

  Milton Keynes

  MK7 7PB

  
  

  Employer's website

  https://www.walnuttreehealthcentre.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Walnut Tree Health Centre

  Address

  Walnut Tree Health Centre

  2 Blackberry Court

  Walnut Tree

  Milton Keynes

  MK7 7PB

  
  

  Employer's website

  https://www.walnuttreehealthcentre.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice