• Job Description

  Req#: 90387

  The Receptionist is responsible to receiving customers with a sincere greeting and warm smile. Within seconds, the Receptionist will provide a pleasant and welcoming first impression on our valued clientele. Acting as the front-line point-of-contact for the overall dealership, the part-time Receptionist sets the tone by being an outstanding listener and information source. He/She will know all points-of-contact and of every department within the dealership in order to promptly address the customer's inquiry. In addition to receiving and managing inquiries, the Receptionist performs administrative duties as assigned; telephone switchboard, and call routing tasks. The ideal Receptionist has a high school diploma/GED, a desire to learn common knowledge of the automotive industry, strong administrative and organizational skills, and exceptional interpersonal skills.

  RESPONSIBILITIES

  • Meets and greets all customers in a warm, sincere, and helpful manner
  • Routes customers to the appropriate department or point-of-contact within the dealership
  • Manages inbound telephone inquiries and routes calls accordingly
  • Coordinates questions and issues with appropriate department personnel
  • Assists with problem resolution
  • Provides administrative back-up to various dealership departments as needed
  • Acquires proper note taking to ensure message is clearly delivered to the correct admin
  • Other duties as assigned

  QUALIFICATIONS

  • Must be at least 18 years old
  • High school diploma or GED
  • Strong communication, presentation, and writing skills
  • Excellent telephone skills
  • Neat, clean, and professional appearance
  • An impressive work ethic
  • Genuinely helpful attitude and friendly demeanor

  Hours

  • Part-time
    • Evenings and Saturday availability required

• About the company

  Jarrett Gordon Ford Lincoln sells and services Ford, Lincoln vehicles in the greater area.

Notice