Employer Industry: Healthcare

Why consider this job opportunity:
- Part-time remote position with flexible 4-hour shifts, 2 PM to 6 PM, four days a week
- Opportunity to enhance your customer service skills in a supportive healthcare environment
- Comprehensive benefits including medical, dental, vision, and tuition assistance available from day one
- Gain experience in a leading nonprofit healthcare organization with a strong community focus
- Contribute to patient care and satisfaction while navigating the MyChart patient portal
- Potential for career advancement within a large healthcare system

What to Expect (Job Responsibilities):
- Manage a high volume of incoming and outbound contacts via calls, emails, and chat from patients
- Provide support for patients navigating the MyChart patient portal, including account activation and password resets
- Maintain accurate data entry and documentation of all interactions in compliance with established standards
- Communicate professionally with patients, healthcare providers, and BJC staff to ensure a high level of customer service
- Support hospital marketing efforts by directing referrals and providing information on services and events

What is Required (Qualifications):
- High School Diploma or GED
- No previous work experience required
- Must be available to work scheduled shifts punctually
- Ability to communicate effectively and professionally in various formats
- Commitment to maintaining patient privacy and adhering to HIPAA regulations

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly in a healthcare setting
- Familiarity with Electronic Medical Records (EMR) systems
- Previous use of patient portals or similar technology
- Strong problem-solving skills and ability to manage multiple tasks effectively
- Knowledge of community health resources and services

#Healthcare #CustomerService #RemoteWork #CareerOpportunity #BJCHealthCare

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.