• Job Description

  Req#: R161294

  Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

  Department:

  Testing Services (Holly Pickard)

  Position Type:

  Part-Time Support

  Salary Range:

  $25.92-$30.01-Hourly

  Sc heduled Weekly Hours:

  24

  Anticipated Start Date:

  January 22, 2024

  Length of Contract:

  N/A

  Posting Information

  Employees who are part-time internal candidates, as defined by the Part-Time Support Collective Agreement, will be given first consideration.

  Posting Closing Date:

  January 10, 2024

  Please note: jobs are posted until 11:59 pm on the job closing date.

  Job Description:

  Reporting to the Manager, Testing Services, the incumbent provides supervision for students writing tests and exams at Centre for Accessible Learning (CAL) Test Services and is responsible to set a positive, professional tone as well as display the College's core values of “Caring, Learning, Integrity and Respect” in all interactions with CAL clients. The incumbent informs students and faculty about CAL Test Services policies and procedures with certainty in a knowledgeable and comprehensive manner. This individual invigilates tests and exams for both new applicants and current students with disabilities.

  The incumbent responds to a wide variety of external and in-person, telephone and email inquiries and provides information on testing services to students, booking deadlines, courses, and other activities and services offered by the College as they relate to testing with accommodations.

  The incumbent ensures Test Services is a quiet and safe environment. All disability-related accommodations are put into place in this setting by the Proctor. The incumbent ensures the set up and troubleshooting of individual tests and exams is carried out each day. The incumbent will also provide selected administrative support for the Test Services Coordinator and Centre for Accessible Learning. The CAL Test Services Proctor has a working knowledge of the CAL Database (Clockwork) and is required to support first time users in navigating the On-Line Test Booking System.

  Duties and Responsibilities:

  • The incumbent is responsible for providing comprehensive service and support to all registered students with disabilities in need of accommodated test/exams. The incumbent must explain and clarify Test Services policy and procedure regarding tests and exams, often referring students and staff to other CAL resources;

  • The incumbent must have knowledge of testing policies and procedures to assist students requesting testing accommodations. The incumbent receives test/exams from faculty across the college and follows up with academic departmental representatives when the test is not provided or the faculty member has not dropped the test off in a timely manner;

  • Ensures students with disabilities have access to Assistive Technology (Dragon Naturally Speaking, Read and Write, Natural Reader, Zoomtext, JAWS) and computer support for tests and exams as required;

  • Provides administrative support to the Test Services Coordinator and at times in the Centre for Accessible Learning;

  • Other duties as assigned.

  Required Qualifications:

  • Minimum two (2) year diploma or equivalent in Office Administration or related field of study.

  • Minimum two (2) of years’ experience in a Test Services facility in a post-secondary environment which includes the following:

  • Comprehensive experience in working with persons who have disabilities in an educational setting.

  • Work experience in a complex detail-oriented, customer service driven, computerized office setting.

  • Experience in Microsoft Office and/or certification in Outlook, Excel, Word and PowerPoint.

  • Office experience with a client database such as Clockwork

  • Experience with Assistive Technologies an asset

  * This position is paid at Payband D - Comparator

  * Vacancies for P20764

  Anticipated Schedule:

  • 24 hours/week

  • This position is 9-months per year positions with an annual seasonal layoff up to three (3) months.

  This position is subject to the terms of the Part-time Support Staff Collective Agreement: https://www.algonquincollege.com/hr/files/2019/06/2019-21-PT-Supp-Staff-CA_FINAL_EN.pdf

  Algonquin College values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. If you require accommodation during the recruitment process please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.

• About the company

  7593861 Algonquin College of Applied Arts and Technology is a publicly funded English-language college located in Ottawa, Ontario, Canada.

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