Partners Behavioral Health Management
PartnersACCESS Supervisor (Remote Option)
7 days agoWhat's your preference?
Job Description
- Req#: 547500
Employer Industry: Behavioral Health Services
Why consider this job opportunity:
- Competitive compensation with an annual incentive bonus plan
- Comprehensive medical, dental, and vision insurance with low deductible options
- Generous vacation and sick time accrual, including 12 paid holidays
- 401(k) Plan with employer match and state retirement pension plan
- Opportunities for career advancement and growth within the organization
- Remote work option available for flexibility
What to Expect (Job Responsibilities):
- Oversee staff and ensure smooth operation of a 24/7 call center providing screening, triage, and referral functions
- Provide direct administrative and clinical oversight, training, and supervision to clinicians and specialists
- Analyze staffing needs and recommend schedules to ensure timely call responses
- Develop policies and procedures related to access to behavioral health services
- Supervise community relations and contract management with local hospitals and stakeholders
What is Required (Qualifications):
- Licensed Clinician or Registered Nurse with 4 years of combined Crisis Call Center and clinical experience in mental health, substance use, or developmental disabilities
- Minimum of 2 years of administrative supervisory experience
- Ability to travel as needed to perform job duties
- Must reside in North Carolina
- Current unrestricted licensure (LCSW, LCMHC, LPA, LMFT, LCAS, or RN) in North Carolina
How to Stand Out (Preferred Qualifications):
- Knowledge of physical health in addition to behavioral health
- 2 years of supervisory experience in a call center setting
- Bilingual (English/Spanish) skills
#BehavioralHealth #CallCenterManagement #RemoteWork #CareerGrowth #CompetitiveBenefits
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