• Job Description

  Req#: REF3031N

  Company Description

  When it comes to keeping our vehicles on the roads, nobody has the Know How like NAPA. For more than 85 years, the National Automotive Parts Association has been empowering the industry with quality parts and supplies.

  Our commitment is to bring together the best folks in the business and build a team in each of our marketplaces that strives for professionalism and profitability. We operate with positive energy, passion and enthusiasm. Our commitment is to bring value and expertise to our customer--we are looking for the best people to do this!

  Cereal City Auto parts is a locally owned and operated NAPA distributor with 5 locations in southwest Michigan

  Job Description

  PARTS PROFFESSIONAL JOB DESCRIPTION

  PRIMARY JOB FUNCTIONS:

  The primary functions of the position are to provide prompt and courteous

  Service to all customers and potential customers of the store (including retail,

  wholesale and internal customers). Direct contact with our customers

  Will require neatness in personal appearance and the ability to establish and maintain

  Good relations with customers by providing courteous, efficient, and professional

  service. This person must have a working knowledge of vehicle systems and components and needs to be able to look up the parts application of the product in the extensive NAPA parts catalogs or by using the TAMS computer catalog in an efficient and accurate manner. With proper training.

  SECONDARY JOB FUNCTIONS:

  Some secondary yet essential functions of the position include the ability to effectively understand and communicate NAPA product information, performance standards, warranties, invoicing, cash register, electronic communications equipment, and telephone system. And must have the ability to secure parts for customers and to handle daily paperwork and forms generated by customers and the store, including purchase orders, receipts, invoices, warranty returns, RGN’s, OS&D’s, etc.(with Manager approval). The Parts Professional should be capable of turning brake drums and rotors and should be able to make up air conditioning and hydraulic hose assemblies if the store location has these services This person must also be cooperative in keeping the store properly stocked and the sales area and stockroom clean, uncluttered, and properly maintained and must be willing to participate in training and to perform all other duties as requested my management.

  PERSONAL REQUIREMENTS:

  1 Able to establish and maintain good relations with customers by providing

  courteous, efficient, and professional service.

  2 Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly.

  3 Have a well-groomed, neat appearance, complying with the NAPA policies on conduct and dress.

  4 Demonstrate excellent communication and organizational skills in professional manner.

  5 Enjoy working with people in a fast-paced setting; be competitive yet have the ability to work calmly under pressure. Must be able to multitask.

  6 Possess a valid driver's license with no DWI convictions within the past four years and not have over three moving violations or two at-fault accidents in the last three years. Will be required from time to time to make deliveries, must be able to be insured by currant NAPA Insurance Policy.

  7 Have a working knowledge of the city the store services.

  8 Be able to operate a vehicle equipped with a manual transmission (if appropriate).

  9 Able to work retail hours and at any store location as assigned by management.

  Qualifications

  Previous parts counter experience and

  ASE Parts Specialist certification- Helpful!

  Additional Information

  All your information will be kept confidential according to EEO guidelines.

• About the company

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