• Job Description

  Req#: 228161

  Job Details

  Job Location: Mt Laurel - Mt Laurel, NJ

  Position Type: Full Time

  Salary Range: Undisclosed

  Job Category: Inventory

  Description

  POSITION SUMMARY

  Coordinates the day-to-day parts business at the local level (parts support team will report directly to this individual). Is very involved with the day-to-day parts business as a working supervisor. Ensures that his/her team provides a hassle-free experience for our customers (including our service department). Focuses on one consistent Equipment Depot way of doing business by implementing and adhering to company-wide processes and procedures. Works with the Parts Manager and Operations Manager to achieve business objectives (as measured by Key Performance Indicators) by improving the skills, professionalism, and efficiencies within our parts operation.

  ESSENTIAL FUNCTIONS

  Reasonable Accommodations Statement
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  Essential Functions Statement(s)

  • Promotes the Equipment Depot vision and mission within his/her team.
  • Is a positive role model. Treats others with respect.
  • Ensures that his/her team performs with a positive attitude and a great sense of urgency in order to exceed customer expectations.
  • Ensures that parts KPI’s (relating to efficiency, productivity, and customer satisfaction) are consistently met.
  • Will be required to handle disciplinary issues involving personnel if/when they occur.
  • Works with his/her Operations Manager to develop and implement short- and long-term strategic plans, objectives, and goals for each location.
  • Handles customer requests, concerns, and complaints in a prompt and professional manner.
  • Completes performance reviews as/when required for everyone within his/her organization.
  • Assists in the recruiting and development of his/her parts organization.

  Qualifications

  
  

  SKILLS AND ABILITIES

  Education: Minimum High School Diploma or GED
  Experience: Prefer at least 2 years of previous parts experience
  Computer Skills: Basic knowledge and ability with Microsoft Office products
  Other:

  • Well organized, good communication skills, team player, strong attention to detail.
  • Good customer communication skills
  • Strong team focus
  • Provide day-to-day leadership for his/her team
  • Meet customer needs/expectations with a sense of urgency
  • Communicate across all functional groups and geographical locations (“One Equipment Depot” mindset)

  RATE OF PAY - $65-77k, bonus potential up to 7% of base salary

  WORK ENVIRONMENT

  Work environment varies from office to job site to industrial locations

  OUR CORE VALUES

  Passion to Perform – We are passionate to perform and focus on concrete achievements
  Trust to Act – We are empowered to act, and act in a powerful way
  Act Responsibly – We are responsible for our actions and the consequences they have for our stakeholders and our environment
  Make it Fun! – We are serious about making work fun; it’s the way we do things

  An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

  #LI-CH1

• About the company

  The team at Equipment Depot is dedicated, knowledgeable and passionate. We are 100% committed to service. We proudly offer material handling, aerial lifts, specialty equipment, parts, service, rentals and used equipment. Our rich heritage dates back to...

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