Medical Center Health System
Patient Access Representative ER
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Job Description
- Req#: 10994
Position Summary:
This position conducts registration and obtains financial reimbursement for all patients accessing services at Medical Center Health System facilities or clinics. Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance; resolves issues as they arise to promote point of service decisions. Performs financial counseling when appropriate. Explains and obtains signatures on legal forms and registration materials.
Education:
High School diploma or equivalent required.
Training and Experience:
Prior experience in the medical field preferred. (Knowledge of but not limited to the admission/registration process, customer service, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, third party funding resources.)
Job Knowledge:
Required:
Requires strong organizational abilities, proficiency in Professional Customer Service, oral and written communications, accurate and efficient keyboarding with strong competencies in the use of common office software applications. Ability to maintain a calm temperament under fast-paced and/or stressful working conditions. Requires effective teamwork skills and the ability to meet deadlines and productivity standards.
Preferred:
Previous cash collection experience is preferred. Prior insurance knowledge preferred. Prior experience related to financial or medical background preferred.
About the company
Medical Center Health System is proud to be the most comprehensive healthcare provider in the Permian Basin. Visit our site for more information.
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