Job Overview:

The Patient Access Representative performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients). Responsible for collecting proper data to insure hospital bills will be paid by a third-party payer or the patient. Provides “front-door” customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Corresponds with Supervisor/Manager on operational issues as required.

Qualifications:

Required:

• Must possess a strong level of customer service skill, experience in data entry and computer skills

Preferred:

• Knowledgeable of medical insurance and medical terminology (preferred)
• Work experience in patient registration (preferred)

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.