• Job Description

  Req#: 960420
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Comprehensive health, vision, and dental coverage from day one
  - Paid time off (PTO) and tuition reimbursement available
  - Employer-matched retirement funds for eligible co-workers
  - Opportunity to work in a supportive community focused on compassionate care
  - Chance to pioneer new models of care and utilize advanced technology
  - Collaborative work environment that encourages advocacy and professional growth
  
  What to Expect (Job Responsibilities):
  - Serve as the first point of contact for patients, providing exceptional customer service
  - Facilitate scheduling, registration, benefit verification, pre-certification, and financial clearance
  - Ensure accurate patient data is obtained and populated into the patient record
  - Maintain knowledge of insurance carriers, Medicare guidelines, and federal/state regulations
  - Perform duties with a high level of accuracy under pressure and meet deadlines
  
  What is Required (Qualifications):
  - High School diploma required; some college education is helpful
  - 1-3 years of clerical and customer service experience preferred
  - Ability to communicate effectively both orally and in writing
  - Strong organizational skills and attention to detail
  - Experience with various computer systems and ability to use a 10-key calculator
  
  How to Stand Out (Preferred Qualifications):
  - Familiarity with medical terminology and various insurance plans
  - Proven ability to establish positive working relationships with patients and staff
  - Previous experience in a healthcare environment
  
  #HealthcareServices #PatientAccess #CustomerService #CompassionateCare #CareerOpportunity
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Mercy, named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, more than 4,000 Mercy Clinic physicians and advanced practitioners and 40,000-plus co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, and Mercy Virtual commercially serve providers and patients from coast to coast.

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