• Job Description

  Req#: 25-24964

  Job Title: Patient Access Specialist (Remote, Contract Role)

  Position Overview:
  We are seeking a detail-oriented and customer-focused Patient Access Specialist to support a healthcare access program on a fully remote, contract basis. In this role, you’ll serve as a liaison between patients, healthcare providers, and payers, offering guidance and support related to benefits, claims, authorizations, and more. You’ll play a key part in helping patients navigate the complexities of healthcare coverage.

  Key Responsibilities:

  • Support patients, providers, and caregivers with benefit-related services such as benefit verifications, claims assistance and tracking, prior authorization coordination, appeals and denials, alternate coverage research

  • Conduct welcome and follow-up calls as needed

  • Maintain accurate documentation and ensure data integrity

  • Collaborate with internal teams and external partners to ensure service standards are met

  • Monitor payer trends and escalate potential issues or delays

  • Provide professional, empathetic customer service via phone and digital platforms

  • Handle sensitive patient information with confidentiality and discretion

  Requirements:

  • High school diploma or GED required; associate’s or bachelor’s degree a plus

  • 4+ years of relevant experience in healthcare, administrative support, accounting, or customer service (degree may substitute for experience)

  • Strong understanding of healthcare terminology, insurance processes, and reimbursement practices

  • Excellent verbal and written communication skills

  • Proficiency in Microsoft Office tools (Excel, Outlook, Word)

  • Ability to work independently in a structured, remote environment
    #ZR

• About the company

  3rd Generation ,privately held corporation offering Staffing Service solutions since 1944.

Notice