Northwestern Memorial Healthcare
Patient Access Specialist
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Job Description
- Req#: 170165
Employer Industry: Healthcare
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package, including tuition reimbursement and loan forgiveness
- Competitive 401(k) matching and lifecycle benefits
- Supportive and collaborative work environment focused on patient care
- Chance to make a positive impact on patient experiences and satisfaction
What to Expect (Job Responsibilities):
- Consistently practice a Patients First philosophy and uphold high standards of customer service
- Maintain patient confidentiality in compliance with HIPAA regulations
- Collect and verify patient demographic information and schedule appointments efficiently
- Communicate effectively with patients regarding referrals, insurance, and financial accounts
- Participate in departmental quality improvement activities and provide training as needed
What is Required (Qualifications):
- High School diploma or equivalent
- 2-3 years of customer service or medical office experience
- Excellent interpersonal, verbal, and written communication skills
- Proficiency in computer data entry and ability to type at least 40 wpm
- Strong organizational, time management, analytical, and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Additional education or language skills
- Experience in healthcare finance and/or healthcare insurance
- Knowledge and experience in a healthcare setting, particularly in patient scheduling and registration
#Healthcare #CustomerService #CareerGrowth #PatientCare #HealthcareCareers
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of healthcare.
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