Augusta Health
Patient Access Specialist- Fishersville, VA
This job is now closed
Job Description
- Req#: PATIE011435
- High School Diploma
- Must possess written and verbal communication skills
- 1 year previous experience in customer service
- 1 year previous experience in general clerical office or administrative duties experience or applicable classwork may be substituted
- Good verbal and written communication skills
- Telephone etiquette skills
- Computer Keyboard / Typing – 35 words per minute
- Problem solving (minor)
- Detail oriented
- Minimum of 1 year experience in hospital, healthcare practice or health insurance company
- Medical Terminology: Work experience or classwork
- Prefer CHAA certification with National Association of Healthcare Access Management (NAHAM)
- Insurance package including health, dental, and vision
- Retirement savings helping you to plan for your future
- Generous paid time off to promote work life balance
- Free onsite parking
- 24/7 armed security to ensure your safety
- Shift and weekend differentials
- Flexible scheduling
- Clinical ladder career path program
- Shared governance
- Tuition reimbursement
- Onsite child care
- Augusta Health Fitness Reimbursement Program
- Individualized orientation with dedicated preceptor
- Onsite credit union
- Employee discounts including the cafeteria, gift shop, pharmacy, and movie tickets
The Patient Access Specialist is responsible for registering patients into the health information system by interviewing patients to gather and process complete demographic, insurance and other visit related information. Responsibilities include accurate identification of patients, identifying source of payment, verifying insurance eligibility and benefits, collecting upfront payment and interacting with patients and family, insurers, members of hospital departments, providers, and other team members. Patient Access Specialist is also responsible for providing excellent customer service by demonstrating behaviors that align with the organization’s core values and The Augusta Way.
Position will have evening and weekend rotations.
Requirements
Education Requirements:
Previous Work Experience Requirements:
Skill Requirements:
Preferred Experience and skills
Licensure/Certification: Preferred CHAA (Certified Healthcare Access Associate)
Some benefits of working at Augusta Health include:
Equal Opportunity
Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.About the company
Nestled in Virginia’s beautiful Shenandoah Valley, Augusta Health is among the finest community hospitals in America.
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