Northwestern Memorial Healthcare
Patient Access Specialist, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)
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Job Description
- Req#: 174762
Employer Industry: Healthcare
Why consider this job opportunity:
- Competitive benefits including tuition reimbursement, loan forgiveness, and 401(k) matching
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment focused on patient satisfaction
- Chance to make a positive impact on the patient experience
- Commitment to a patient-first approach in a respected healthcare setting
What to Expect (Job Responsibilities):
- Consistently practice the Patients First philosophy and maintain high standards of customer service
- Respond to patient inquiries and concerns, escalating issues as necessary
- Collect and verify patient demographic information in accordance with organizational standards
- Schedule appointments and perform medical necessity checks as required
- Participate in quality assurance reviews to ensure the integrity of patient data
What is Required (Qualifications):
- High School diploma or equivalent
- 2-3 years of customer service or medical office experience
- Excellent interpersonal, verbal, and written communication skills
- Proficiency in computer data entry and typing (minimum 40 wpm)
- Strong organizational, time management, analytical, and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Additional education or language skills
- Experience in healthcare finance or insurance
- Knowledge of patient scheduling and registration processes in a healthcare setting
#Healthcare #PatientAccess #CustomerService #CareerOpportunity #HealthcareCareers
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of healthcare.
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