University of Maryland Faculty Physicians Incorporated
Patient Access Specialist I- Practice Operations- Remote Opportunity
NewPayCompetitive
LocationBaltimore/Maryland
Employment typeFull-Time
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Job Description
- Req#: PATIE008650
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to the employer's salary range
- Comprehensive total rewards package supporting health, life, career, and retirement
- Opportunity to work in a dynamic healthcare environment
- Engage with a high volume of patient interactions, enhancing customer service skills
- Gain experience in scheduling medical exams and procedures
What to Expect (Job Responsibilities):
- Respond to a high volume of appointment requests via phone calls, emails, and electronic messages
- Schedule appropriate medical exams, procedures, and tests
- Collect demographic information and register insurance details as needed
- Ensure accurate data entry for appointment scheduling
- Provide exceptional customer service and maintain professional phone etiquette
What is Required (Qualifications):
- High school diploma or general education degree (GED) preferred
- Entry-level computer skills as determined by the department
- Strong customer service and phone etiquette skills
- Accurate data entry skills
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare setting or similar customer service role
- Familiarity with medical terminology and appointment scheduling systems
- Ability to manage high call volumes efficiently
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"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine.