Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for competitive salary based on experience and qualifications
- Total rewards package supporting health, life, career, and retirement
- Positive and collaborative work environment
- Chance to contribute to patient care by managing appointment requests
- Valuable experience gained in a medical office or call center setting

What to Expect (Job Responsibilities):
- Respond to a high volume of appointment requests via telephone calls, emails, and other electronic messages
- Schedule appropriate medical exams, procedures, and tests
- Collect demographic information and perform insurance registration as needed
- Maintain accurate data entry throughout the scheduling process
- Provide excellent customer service and demonstrate strong phone etiquette

What is Required (Qualifications):
- High school diploma or general education degree (GED) preferred
- Minimum of 2 years of medical office or call center experience
- Entry-level computer skills as determined by department requirements
- Strong customer service and phone etiquette skills
- Accurate data entry skills

How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced medical office or call center environment
- Knowledge of medical terminology
- Familiarity with scheduling software or electronic health record systems

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