Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely after completing the onsite training period
- Supportive and collaborative work environment
- Chance to make a positive impact on patient experience and satisfaction
- Commitment to diversity, equity, and inclusion in the workplace

What to Expect (Job Responsibilities):
- Serve as the initial contact for patients and customers, providing assistance in-person and via telephone
- Complete financial clearance activities prior to patient arrival to enhance the patient experience
- Schedule appointments, complete referrals, and manage authorizations for visits
- Provide exceptional customer service to internal and external stakeholders
- Conduct pre-registration and registration activities for patients

What is Required (Qualifications):
- Demonstrated proficiency in utilizing a computer and telephone, including written and verbal communication skills
- Minimum educational requirement: High School Diploma or equivalent
- Experience in a healthcare facility with direct patient contact is preferred
- Knowledge of medical insurance is preferred
- Must not have been excluded from participation in any federally funded program, including Medicare and Medicaid

How to Stand Out (Preferred Qualifications):
- Successful completion of a vocational technical health unit coordinator, medical office specialist, or medical secretary program
- Successful completion of a medical terminology course
- One year of experience in a healthcare facility

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