• Job Description

  Req#: PATIE002886
  This position will provide a positive and consistent patient experience for registration, utilization review, discharge planning, and administrative support for the Psychiatric Hospital and Crisis Receiving and Stabilization Services.

  Duties/Responsibilities:

  • Provide consistent, friendly, and professional presence at the front desk.
  • Assist all patients, visitors, and contractors to check-in and out of the building.
  • Communicate with staff in all departments about arrival and departures of patients, visitors, and contractors
  • Register, check-in, and schedule patients for services
  • Gather required insurance, identification, legal documentation, and consents for registration into programs
  • Support patients with accessing healthcare coverage
  • Assist with monitoring patient charts for complete and thorough documentation needed for the authorization and billing process
  • Submit documentation to insurance providers for authorization of services.
  • Other duties as assigned

  Required Skills/Abilities:

  • Demonstrates commitment to and practices in line with Bowen Health’s core values which are: respect, integrity, mission and stewardship.
  • Excellent customer service skills
  • Knowledge of utilization review, insurance navigation, and authorization process
  • Medical billing and Indiana Medicaid experience preferred
  • Demonstrates professional behavior
  • Ability to work in a fast-paced and deadline-driven environment
  • Strong problem-solving skills and organizational skills
  • Proficient in use of computer and internet-based technologies including Microsoft Office products

  Required Qualifications:

  • Education: High School Diploma required. Associate or bachelor’s degree in business or healthcare related field preferred.
  • Certificate or Professional License: None required. Certificate in Revenue Cycle or Utilization Management preferred. Navigator license preferred.
  • Experience: Two (2) years of office and financial experience preferred.
  • Valid driver’s license and active liability insurance.
  • Satisfactory results from criminal and driving record background checks

  ->As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency – we require all individuals who join Team Bowen to receive a flu shot between the months of October - March and TB Test to further protect our staff and the patients we serve. There are options for exemption applications, but approval is not always guaranteed.

  Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace:

  Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees.

  Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.

  Qualifications

  Education

  Required

  High School

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Bowen Center provides an integrated approach to healthcare for your mental and physical health along with addiction recovery treatment. Our mission is to strengthen our communities and to improve the health and well-being of those we are privi...

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