• Job Description

  Req#: 72693

  Overview

  CenterPointe Hospital is a private, free-standing 150-bed psychiatric hospital located in St. Charles, Missouri. We provide life-changing care for adults, senior adults, and adolescents struggling with mental health and substance use disorders. Our comprehensive range of services includes inpatient, residential, and outpatient treatment programs. We are committed to delivering high-quality, evidence-based care in a safe and supportive environment.

  CenterPointe Hospital is seeking a detail-oriented and customer-focused Patient Account Representative to join our team. This role is ideal for candidates with prior experience in patient billing and account management within a healthcare setting. The Patient Account Representative will be responsible for managing and processing outstanding claims with third-party payors, ensuring accurate billing and adjustments, and maintaining productivity in a hospital setting. This role involves submitting claims, reviewing them for accuracy, and monitoring account balances to ensure proper financial classification.

  Responsibilities

  Call and status outstanding claims with third party payors.

  · Review claims issues and make corrections as needed and rebill.

  · Utilize claims clearing house to review and correct claims. Resubmit electronically when available.

  · Review explanation of benefits to ascertain that claim processed and paid correctly.

  · Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.

  · Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.

  · Prorate patient accounts and monitor that balance due is in the correct financial class.

  · Report an overview of the week to the BOD and participate in AR meetings.

  · Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

  · Assist financial counselors as needed.

  · Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

  Qualifications

  EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  · High school diploma or equivalent required.

  · Three or more years’ prior admissions and or collections experience in a hospital setting required.

  · Psychiatric experience preferred.

  LICENSES/DESIGNATIONS/CERTIFICATIONS:

  · Not applicable

  We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

  #LI-CPSC

  AHPILOT

• About the company

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