Medi Clinic

Patient Administrator - Emirati


PayCompetitive
LocationMediclinic Ibn Battuta/Duba
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 54842

      Closing date:
      Number of positions: 1
      Recruiter name: Reem Mansoor
      Reference number: 54842
      Workplace Type:

      Mediclinic Ibn Battuta | Dubai | United Arab Emirates

      MAIN PURPOSE OF JOB

      To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role

      KEY RESPONSIBILITY AREAS

      1. To effectively and efficiently manage the patient appointment scheduling and registration process
      2. To effectively and efficiently manage the medical insurance process and other related tasks
      3. Effectively manage the billing and cash up process
      4. To consistently meet customer service expectations by improving the quality of patient service

      REQUIRED EDUCATION

      Essential: Completed secondary school education (Grade 12)

      Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting

      REQUIRED EXPERIENCE

      Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry

      Desired: Experience in a Contact Centre or Healthcare environment

      REQUIRED JOB SKILLS AND KNOWLEDGE

      • Computer literacy and proficiency in MS Office applications
      • CRM (customer relations management) software applications
      • Hospital information systems
      • Knowledge of company policies and emergency codes
      • Knowledge of medical insurance terminologies and process
      • Medical terminology and procedures
      • Numerical literacy
      • Patient scheduling and registration processes

      All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family

  • About the company

      Mediclinic International plc, founded in 1983, is an international private hospital group with operations in South Africa, Namibia, Switzerland and the United Arab Emirates.
  • Notice

    Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

    Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

    An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.

    Other job opportunities