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Job Description
- Req#: A1131-25-0002?language=en&page=116&sort=publicationDateDesc
- experience of working a fast paced environment
- working as part of a team
- previously worked with members of the public
- Good communication skills, a good standard of English and Maths
- IT skills are required but not essential as training will be given,
- experience of working a fast paced environment
- working as part of a team
- previously worked with members of the public
- Good communication skills, a good standard of English and Maths
- IT skills are required but not essential as training will be given,
Job summary
We have an opportunity for one or two Patient Advisors to join our small friendly team at Lakeside Surgery in Lymm. The ideal candidate will be reliable, organised and able to deal with enquiries in a pleasant and polite manner. Previous medical reception experience is desirable but not essential. You will need to be calm under pressure, and you will need to be flexible as you will be required to cover for sickness and holidays at short notice.
Main duties of the job
The ideal candidate will be well-motivated and friendly, enjoy working in a very busy environment, and be able to communicate clearly and effectively, showing empathy, care and assertiveness when appropriate. Excellent administrative and organisational skills are required as is the ability to use modern technologies. Suitable candidates must be able to work well within a team and respond positively to a rapidly changing environment. Own transport is desirable as work across two locations maybe required.
About us
We are a small friendly team, consisting of four GPs, two nurses, a management team and small admin team. The surgery is located in the village of Lymm, Cheshire with a branch surgery in nearby Grappenhall.
The positions are for 15 - 19 hours per week, working days to be confirmed at interview but must also be available to cover for staff sickness and holidays as required. We offer five weeks holiday pro-rata, a staff uniform and membership of the NHS Pension Scheme.
Details
Date posted
22 May 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1131-25-0002
Job locations
Lakeside Road
Lymm
Cheshire
WA13 0QE
Job descriptionJob description
Job responsibilities
The position involves working closely as a team to help support our patients. This includes, booking appointments, processing prescriptions, taking triages by telephone, signposting, scanning documents greeting patients at the main reception and supporting our GPs with any admin requests.
Job responsibilities
The position involves working closely as a team to help support our patients. This includes, booking appointments, processing prescriptions, taking triages by telephone, signposting, scanning documents greeting patients at the main reception and supporting our GPs with any admin requests.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Employer details
Employer name
Lakeside Surgery
Address
Lakeside Road
Lymm
Cheshire
WA13 0QE
Employer's website
Employer details
Employer name
Lakeside Surgery
Address
Lakeside Road
Lymm
Cheshire
WA13 0QE
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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