Carilion Clinic
Patient Appointment Scheduler- remote work option available
This job is now closed
Job Description
- Req#: 150624
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within a regional leader in healthcare
- Supportive and collaborative work environment
- Potential for professional stability with strong technological resources
- Chance to make a positive impact on community health and patient care
- Must live within 2 hours or 120 miles of Roanoke, VA
What to Expect (Job Responsibilities):
- Schedule patients for appointments across multiple specialty practices
- Manage high call volume by receiving inbound calls and placing outbound calls
- Utilize critical thinking skills to address patient inquiries and issues
- Provide excellent customer service while assisting diverse groups
- Process a high volume of calls in a technologically intensive environment
What is Required (Qualifications):
- High school diploma or equivalent required; Associate's Degree preferred
- Minimum three years of experience in customer service or call center position, preferably in healthcare
- Customer-driven with a minimum typing speed of 35 words per minute
- Ability to work under stressful conditions with effective multitasking skills
- Knowledge of medical terminology and Microsoft software applications preferred
How to Stand Out (Preferred Qualifications):
- Bilingual skills preferred
- Experience in a healthcare-related customer service role
#HealthcareServices #CustomerService #CareerOpportunity #CommunityHealth #ProfessionalGrowth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Carilion Clinic, formerly known as Carilion Health System, is a Roanoke, Virginia-based non-profit integrated health care organization that provides care for nearly one million Virginians and West Virginians.
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