Rotech Healthcare
Patient Care Customer Service Evenings & Weekends REMOTE
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Job Description
- Req#: 24721
Employer Industry: Home Healthcare Services
Why consider this job opportunity:
- Salary of $16 per hour plus a quarterly bonus opportunity
- 100% remote work from home from day one of employment
- Generous paid time off and paid holidays
- Opportunity for overtime pay based on business needs
- Comprehensive benefits package including medical, dental, vision, and 401k
- Employee recognition program and various incentive opportunities
What to Expect (Job Responsibilities):
- Contact patients regarding the delivery of equipment and take patient orders
- Verify patient information and accurately transcribe patient profiles via telephone
- Process patient orders through the online pharmacy system
- Resolve tracking issues and reschedule shipping orders as necessary
- Perform other duties as assigned to support patient care operations
What is Required (Qualifications):
- High school diploma or GED equivalent
- Experience in the medical field and administrative record management
- Strong customer service background
- Must effectively communicate in English, both orally and in writing
- Ability to maintain confidentiality and handle sensitive information with discretion
How to Stand Out (Preferred Qualifications):
- Familiarity with medical terminology
- Strong organizational and time-management skills
- Experience with online pharmacy systems or similar technologies
- Ability to perform simple mathematical calculations accurately
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"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Rotech is a national provider of ventilators, home oxygen therapy, sleep apnea treatment, negative pressure wound therapy, wound care supplies, and home medical equipment.
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