• Job Description

  Req#: 12414

  Position Title

  Patient Care Representative, Radiology

  Job Description

  Purpose & Scope:

  Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and pre-authorizations. Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities. Accurately registers and effectively places orders for all Medical Imaging modalities. Has working knowledge of Epic. Monitors waiting area and communicates with clinical staff of patient readiness. Provides assistance as needed to physicians, Department Managers, and clinical staff.

  Education:

  High School Diploma or Equivalent Required

  College Degree Preferred

  Experience:

  1 Year Office/Clerical Required

  1 Year Healthcare Field Required

  Certification/Licensure:

  None Required

  Physical Requirements:

  Administrative: The work environment characteristics described here are representative of those an employee may encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions: Repetitive movement of hands and fingers - typing and/or writing. Walking: moving about on foot to accomplish tasks, sometimes for long distances. Frequent standing, walking, stooping, kneeling or crouching. Reach with hands and arms. Frequent communications, verbal and written, and auditory acuity. Visually or otherwise identify, observe and assess. Cope with mental, emotional stress associated with this position. Operate Office machines properly and in accordance with Hospital safety standards. Perform light lifting (up to 15 pounds). Ability to work within deadlines with frequent interruptions. Ability to work in accordance with Hospital Safety Standards.

  Working Conditions:

  Administrative: Works in a well-lighted/ventilated office setting. Subject to frequent interruptions. Willing to work beyond normal working hours when requested to do so. Minimal occupational exposure to infectious diseases, blood borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. May encounter patients, family members, co-workers, and visitors under all conditions, e.g. hostile and/or emotionally upset.

• About the company

  Virginia Hospital Center has provided exceptional medical services to the Washington, DC metropolitan area for over 70 years and was named a 2015 Top Hospital by The Leapfrog Group and one of America’s 100 Top Hospitals® and 50 Top Cardiovascular Hospi...

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