Cigna
Patient Care Team Member - Express Scripts
This job is now closed
Job Description
- Req#: 23014547
- High School diploma or equivalent.
- 2-3 years of experience.
- Pharmacy Tech preferred but not necessary
- General PC knowledge.
- Knowledge of pharmacy standard concepts, practices, and procedures, helpful.
- Ability to adapt in a dynamic work environment, solve problems, and make decisions.
This is an onsite position that will have a permanent schedule of Sunday-Thursday 10pm-6:30am after the training period.
Are you ready to step into a position that combines your communication skills, attention to detail, ability to multitask? This position will be instrumental in the daily success of each department meeting its service goals. Every day this position will handle, triage, locate, prioritize, and escalate orders according to patient needs. This position will interact with every operational department in the pharmacy to maintain patient service.
Take your skills to the next level and be ready for a multitude of opportunity! Come join our highly skilled and driven team
Juggle multiple tasks without sacrificing deadlines or attention to detail. Ensure timely, consistent escalation of patients’ orders throughout the pharmacy. Requires a working understanding of pharmacy process flow, and a high sense of urgency in transitioning patient orders though out the operation
Use your expert problem solving skills to help our patients receive their prescription on time: Responsible for supporting entire pharmacy operation in prioritizing drug flow through out multiple department. Must have ability to work with many different stakeholders. Ensures resolution to all patient related requests or escalated issues by coordinating different operational areas. Assists in strategic replacement of resource gaps by back filling other fulfillment related roles as needed and directed on a daily basis.
Create new knowledge with our systems and new relationships with your peers: Utilizes mainframe, excel, PAC, Command center console, and email to determine patient needs and escalations. Provides timely operational reporting and ensures consistent productivity through the support of the data collection, and other Production related dashboards as requested. Special projects as assigned.
What you should have:
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
About the company
Cigna is an American worldwide health services organization based in Bloomfield, Connecticut.
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