Advocate Aurora Health
Patient Connection Specialist FT Day/Remote- GA Residents only
This job is now closed
Job Description
- Req#: R163073
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $26.50 per hour
- Opportunity for annual increases based on performance
- Comprehensive benefits package including medical, dental, vision, and retirement plans with employer match
- Paid Time Off programs and family benefits such as adoption assistance and paid parental leave
- Supportive work environment focused on patient care and satisfaction
- Opportunity for career development and participation in clinical innovation
What to Expect (Job Responsibilities):
- Answer calls for multiple service areas using a telephone answering platform while adhering to protocols
- Maintain expert knowledge of database applications while ensuring patient privacy
- Collaborate with team members to achieve departmental goals and metrics
- Facilitate patient requests safely and efficiently
- Utilize active listening and critical thinking skills to identify caller needs and process calls accordingly
What is Required (Qualifications):
- High school diploma or GED required; Bachelor's degree preferred
- Minimum of one year of experience in a medical office or healthcare setting preferred
- Superior customer service skills and/or call center experience preferred
- Proficiency with computer applications, including Microsoft Office and CRM software
- Ability to lift up to 30 pounds and work in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Experience working with Electronic Medical Record (EMR) software
- Knowledge of the principles of growth and development relevant to patient populations served
- Previous experience in a healthcare-related customer service role
#HealthcareServices #PatientCare #CareerOpportunity #CompetitivePay #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Advocate Aurora Health is a non-profit health care system with dual headquarters located in Milwaukee, Wisconsin
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.