Employer Industry: Healthcare Revenue Cycle Management

Why consider this job opportunity:
- Hourly pay incentive for bilingual skills in English and Spanish
- Opportunity for career advancement and growth within the organization
- Work remotely from home if desired, with specific state residency requirements
- Supportive and collaborative work environment
- Chance to make a positive impact on patients' financial well-being

What to Expect (Job Responsibilities):
- Place and receive phone calls to/from patients to gather payments for medical expenses
- Collect and document demographic, insurance, and other relevant information from patients
- Educate patients on the healthcare revenue cycle and repayment programs
- Maintain knowledge of the expectations, processes, and procedures of the employer's clients
- Leverage internal technology platforms to research and resolve patient questions or concerns

What is Required (Qualifications):
- Must be fluent in both English and Spanish
- High School Diploma or GED preferred
- Minimum of 1 year of experience in a customer service capacity
- Minimum of 1 year of experience in a call center environment
- Minimum of 1 year of experience in medical/insurance coding and billing preferred

How to Stand Out (Preferred Qualifications):
- Experience contributing to a team culture of learning and growth
- Strong problem-solving skills and ability to negotiate repayment terms
- Familiarity with healthcare revenue cycle processes

#Healthcare #CustomerService #Bilingual #RemoteWork #CareerOpportunity

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