• Job Description

  Req#: C9319-25-0491?language=en&page=858&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for an enthusiastic and motivated person to join the Diabetes Admin team to support the clinical teams in the provision of patient education and staff training.

  This is a varied and interesting role where you have daily contact with our patients and should therefore possess excellent communication skills.

  We provide face to face and virtual education sessions for patients, supporting the continual growth of technology within diabetes and the post holder will work within the wider admin team to support all administrative aspects of these.

  You will also be responsible for providing admin support for the education sessions we provide to NHS staff within our local hospitals and primary care.

  Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

  Main duties of the job

  Works as a member of the team contributing to the smooth running of staff training and patient education programmes

  Support the Diabetes Administrator & Patient Education Administrator in the provision of an effective general administrative/clerical service to the wider clinical team

  Works within a clear framework of delegated tasks with supervision available

  Working within the multidisciplinary team of Doctors, Nurses, Podiatrist, Dietitians, Health Psychologists, Management and Admin/Clerical staff.

  Under instruction from the Admin/Secretarial leads, work as part of the wider team to provide ad-hoc reception cover within the Diabetes Centre during periods of absence

  About us

  We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

  Details

  Date posted

  07 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  319-7144750PM

  Job locations

  North Tyneside General Hospital

  Rake Lane

  North Shields

  NE29 8LR

  
  

  Job description

  Job responsibilities

  To ensure efficient coordination of all Patient Education and Staff Training within the Diabetes Service.

  To provide general clerical and administrative support to the wider Diabetes & Endocrinology Service under the direction of the Diabetes Administrator / Patient Education Administrator.

  Job description

  Job responsibilities

  To ensure efficient coordination of all Patient Education and Staff Training within the Diabetes Service.

  To provide general clerical and administrative support to the wider Diabetes & Endocrinology Service under the direction of the Diabetes Administrator / Patient Education Administrator.

  Person Specification

  Qualifications

  Essential

  • o Good general education to GCSE/O Level or equivalent.
  • o NVQ Level 2 in Business Administration or proven experience of working in a busy administrative office environment.

  Person Specification

  Qualifications

  Essential

  • o Good general education to GCSE/O Level or equivalent.
  • o NVQ Level 2 in Business Administration or proven experience of working in a busy administrative office environment.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  North Tyneside General Hospital

  Rake Lane

  North Shields

  NE29 8LR

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  North Tyneside General Hospital

  Rake Lane

  North Shields

  NE29 8LR

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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