• Job Description

  Req#: 150645
  Job Overview
  
  

  Fairview are looking for a Patient Finacial Services Representative to join our team! This is a fully remote position approved for a 1.0 FTE (80 hours per pay period) on the day shift.

  This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication.

  Responsibilites:

  • Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate.
  • Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization.
  • Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback.
  • Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible.
  • Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients.
  • Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts.
  • Responsible for processing external correspondence in a timely and efficient manner.
  • Ensures internal correspondence is clearly and professionally communicated and processed expeditiously.
  • Responsible for verification of insurance and/or patient demographics.
  • Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts.
  • Educates patients and/or guarantors of patient liability when appropriate.
  • Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work

  Preferred Qualifications

  • 1 year Medical billing office setting experience
  • MS Office experience
  • Insurance/follow up experience
  • Coordination of benefits experience
  • Epic, Brightree, Billing Bridge, or comparable software account experience

  
  Benefit Overview
  
  

  Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

  
  Compensation Disclaimer
  
  

  An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

  
  EEO Statement
  
  EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
  

  $21.41-$30.23 Hourly

  
  

  Fairview are looking for a Patient Finacial Services Representative to join our team! This is a fully remote position approved for a 1.0 FTE (80 hours per pay period) on the day shift.

  This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication.

  Responsibilites:

  • Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate.
  • Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization.
  • Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback.
  • Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible.
  • Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients.
  • Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts.
  • Responsible for processing external correspondence in a timely and efficient manner.
  • Ensures internal correspondence is clearly and professionally communicated and processed expeditiously.
  • Responsible for verification of insurance and/or patient demographics.
  • Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts.
  • Educates patients and/or guarantors of patient liability when appropriate.
  • Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work

  Preferred Qualifications

  • 1 year Medical billing office setting experience
  • MS Office experience
  • Insurance/follow up experience
  • Coordination of benefits experience
  • Epic, Brightree, Billing Bridge, or comparable software account experience

• About the company

  M Health Fairview is the newly expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine.

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