Fresenius Medical Care North America
Patient Intake Coordinator (Remote)
This job is now closed
Job Description
- Req#: R0215042
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a fast-paced environment managing a significant case load of patients
- Comprehensive training and support provided to ensure success in the role
- Collaborative work culture with a focus on patient care and service excellence
- Chance to make a positive impact on patients' lives by facilitating access to lifesaving treatments
What to Expect (Job Responsibilities):
- Serve as the primary liaison for patient admissions, coordinating with referral sources and clinics
- Obtain necessary demographic, financial, and clinical information to ensure timely patient placement
- Manage case loads efficiently while utilizing Salesforce CRM for tracking and documentation
- Assist in the admissions process by completing preliminary paperwork and ensuring compliance with regulations
- Collaborate with various departments to resolve issues impacting the admissions process
What is Required (Qualifications):
- High School Diploma required; Associate’s Degree desirable; Bachelor’s Degree strongly preferred
- 2 – 4 years of related experience in a customer service or sales role
- Excellent communication, organizational, and interpersonal skills
- Detail-oriented with the ability to accurately enter information into a database system
- Proficient in standard office applications, including email, word processing, and spreadsheets
How to Stand Out (Preferred Qualifications):
- Experience with Salesforce or other Electronic Medical Record (EMR) systems
- Proven ability to adapt to changing policies and procedures positively
- Strong problem-solving skills and resilience in overcoming objections
#HealthcareServices #PatientCare #CareerOpportunity #SalesAndCustomerService #AdmissionsCoordinator
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With comprehensive solutions for people living with chronic kidney disease and related conditions, we are working together to improve the quality of life of every patient, every day. We are transforming healthcare through research, innovation, and compassion.
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