• Job Description

  Req#: 00568118

  Employment Type:

  Full time

  Shift:

  12 Hour Day Shift

  Description:

  Trinity Health Of New England is looking for an experienced Patient Observer/ Advocate; PO to join our team at Mercy Medical Center. This person is responsible for assisting physicians while providing exceptional observation and reporting of patients with a variety of medical conditions.

  What you will do

  • This critical role performs various duties related to patient assistance and experience, patient transportation and the cleaning and stocking of the Emergency Department.
  • Responsible for constant bedside observation of patients
  • Accurate reporting of all observations made on patients.
  • Meets/greets patients/families/visitors in a pleasant manner assisting them with comfort needs throughout their hospital stay.
  • Able to show compassion for the human spirit and mind, advocacy and transparent communication with patients and families.
  • Other duties as assigned by the Nurse Manager

  Minimum Qualifications

  • Must possess a minimum of a high school diploma/GED.
  • Ability to pass drug screenings and background checks.
  • CPR/ Basic Life Support certification required.
    • American Red Cross (Preferred)
    • American Heart Association (accepted)
  • Assault Reduction Training

  Schedule

  • Full-Time
  • 36 hours day shift, 7:00 a.m. to 7:30 p.m.
  • Must work every other weekend and holiday as scheduled.

  Ministry/Facility Information

  • Great benefits and Health Insurance Coverage—starting Day One!
  • Career growth and advancement potential
  • Award-winning Hospitals and Departments

  Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

  Our Commitment to Diversity and Inclusion
  

  Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

• About the company

  Trinity Health employs about 129,000 colleagues, including 7,500 employed physicians and clinicians. Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs.

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