• Job Description

  Req#: C9321-25-0795?language=en&page=886&sort=publicationDateDesc

  Job summary

  Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

  Main duties of the job

  The post holder has responsibility for the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team. This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with the Trust Elective Access policy.

  About us

  Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

  Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

  We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

  These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

  In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

  Oxford University Hospitals promotes a safe, respectful hiring environment.

  If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

  Details

  Date posted

  20 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year per annum pro rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  321-GS-NOTS-7093814-B4-A

  Job locations

  Horton Hospital

  Oxford Road

  Banbury

  OX16 9AL

  
  

  Job description

  Job responsibilities

  Patient Pathway Administrator

  Ophthalmology-Horton General Hospital

  35 hours 12-month fixed term

  We are seeking to appoint a 35-hour Patient Pathway Administrator to join our friendly team within Ophthalmology on a 12 month fixed term contract. The post will be based at the Horton General hospital.

  This post is crucial to the on-going development of the service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven secretarial skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patients pathway in a timely and efficient manner.

  Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

  This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

  Job description

  Job responsibilities

  Patient Pathway Administrator

  Ophthalmology-Horton General Hospital

  35 hours 12-month fixed term

  We are seeking to appoint a 35-hour Patient Pathway Administrator to join our friendly team within Ophthalmology on a 12 month fixed term contract. The post will be based at the Horton General hospital.

  This post is crucial to the on-going development of the service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven secretarial skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patients pathway in a timely and efficient manner.

  Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

  This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

  Person Specification

  Qualifications

  Essential

  • Thorough knowledge of healthcare administrative systems and processes
  • GCSE or equivalent in English and Maths, grades A-C

  Skills

  Essential

  • MS office and applications (including Word, Excel and Outlook)
  • Previous experience within the NHS/public sector

  communication

  Essential

  • Makes a positive contribution to effective multi-disciplinary team working
  • Excellent customer care and communication

  Person Specification

  Qualifications

  Essential

  • Thorough knowledge of healthcare administrative systems and processes
  • GCSE or equivalent in English and Maths, grades A-C

  Skills

  Essential

  • MS office and applications (including Word, Excel and Outlook)
  • Previous experience within the NHS/public sector

  communication

  Essential

  • Makes a positive contribution to effective multi-disciplinary team working
  • Excellent customer care and communication

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Oxford University Hospitals NHS Foundation Trust

  Address

  Horton Hospital

  Oxford Road

  Banbury

  OX16 9AL

  
  

  Employer's website

  https://www.ouh.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Oxford University Hospitals NHS Foundation Trust

  Address

  Horton Hospital

  Oxford Road

  Banbury

  OX16 9AL

  
  

  Employer's website

  https://www.ouh.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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