NHS

Patient Pathway Administrator


Pay29,176.00 - 30,225.00 / year
LocationEnfield/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9392-25-0104?language=en&page=170&sort=publicationDateDesc

      Job summary

      An exciting opportunity has arisen for the role of a Patient Pathway Administrator at the Enfield Community Musculoskeletal Hub. If you are looking for an interesting and varied role and would like to work as part of a friendly and busy team, this could be the position that you are looking for.

      We are looking for an enthusiastic and motivated team player with excellent communication & relationship skills to complement the existing team's high standard. You will be working alongside a multidisciplinary clinical team, external stakeholders and non- clinical staff.

      The successful candidate must have a flexible approach, must be reliable, well organised, and be able to work independently and as as part of a team . You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable effective and efficient running of musculoskeletal service

      We will also consider applicants who are seeking a part time position to work on Monday, Tuesday and Thursday

      Main duties of the job

      To work as part of a dynamic administration team to ensure the effective and efficient working of the community musculoskeletal service

      Please see attached job description and personal specification for more detail

      About us

      RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/

      Home :: Royal National Orthopaedic Hospital

      The Royal National Orthopaedic Hospital NHS Trust aims to be a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS.

      Details

      Date posted

      13 May 2025

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £29,176 to £30,225 a year Per Annum Inclusive of HCAS

      Contract

      Fixed term

      Duration

      10 months

      Working pattern

      Full-time, Part-time

      Reference number

      392-RNOH-1205

      Job locations

      Enfield Musculoskeletal Hub - 2nd Floor, Forest Primary Care Centre,

      308A Hertford Road

      Enfield

      N9 7HD


      Job description

      Job responsibilities

      Please see attached JD/PS for a more detailed description of the requirements and responsibilities for this post

      Job description

      Job responsibilities

      Please see attached JD/PS for a more detailed description of the requirements and responsibilities for this post

      Person Specification

      Essential skills

      Essential

      • Previous Experience in customer service
      • IT skills with MS Office
      • Understands role of administrator

      Desirable

      • Experience in handling complaints
      • Knowledge of speciality specific pathways
      • Experience working in NHS environment or healthcare setting

      Knowledge training and experience

      Essential

      • Experience of prioritising workload
      • Understands importance of confidentiality and data collection
      • Knowledge of medical policy and data confidentiality
      • Excellent communication skills

      Desirable

      • Ability to work using own initiative
      • Ability to work well as part of a team
      • Excellent time management

      Analytical and Judgement Skills

      Essential

      • Ability to prioritise own workload
      • Proficient with basic data entry

      Desirable

      • Ability to work under pressure
      Person Specification

      Essential skills

      Essential

      • Previous Experience in customer service
      • IT skills with MS Office
      • Understands role of administrator

      Desirable

      • Experience in handling complaints
      • Knowledge of speciality specific pathways
      • Experience working in NHS environment or healthcare setting

      Knowledge training and experience

      Essential

      • Experience of prioritising workload
      • Understands importance of confidentiality and data collection
      • Knowledge of medical policy and data confidentiality
      • Excellent communication skills

      Desirable

      • Ability to work using own initiative
      • Ability to work well as part of a team
      • Excellent time management

      Analytical and Judgement Skills

      Essential

      • Ability to prioritise own workload
      • Proficient with basic data entry

      Desirable

      • Ability to work under pressure

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Royal National Orthopaedic Hospital NHS Trust

      Address

      Enfield Musculoskeletal Hub - 2nd Floor, Forest Primary Care Centre,

      308A Hertford Road

      Enfield

      N9 7HD


      Employer's website

      https://www.rnoh.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Royal National Orthopaedic Hospital NHS Trust

      Address

      Enfield Musculoskeletal Hub - 2nd Floor, Forest Primary Care Centre,

      308A Hertford Road

      Enfield

      N9 7HD


      Employer's website

      https://www.rnoh.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.