NHS
Patient Pathway Administrator
This job is now closed
Job Description
- Req#: C9164-24-2040?language=en&page=64&sort=publicationDateDesc
- Uses correct grammar and spelling
- Maintain confidentiality , sensitivity and empathy in communication with patients/clients
- o5 GCSE's or equivalent C or above - must include English
- Demonstrates good keyboard skills
- Able to complete tasks using own initiative
- Able to use judgement to make decisions in order to solve problems / enquiries
- Able to organise own day to day work tasks or activities when workload allocated
- Flexible approach to work
- Works within prescribed deadlines
- Consistently works to high standards
- General use of VDU equipment
- Uses correct grammar and spelling
- Maintain confidentiality , sensitivity and empathy in communication with patients/clients
- o5 GCSE's or equivalent C or above - must include English
- Demonstrates good keyboard skills
- Able to complete tasks using own initiative
- Able to use judgement to make decisions in order to solve problems / enquiries
- Able to organise own day to day work tasks or activities when workload allocated
- Flexible approach to work
- Works within prescribed deadlines
- Consistently works to high standards
- General use of VDU equipment
Job summary
This is an exciting opportunity to join the Admin Team in the Oncology Department, within Cancer & Associated Specialties.
As part of a team you will be responsible for the audio typing and transcription of clinical correspondence across all specialties within the Division.
Skills we are looking for are:
Excellent spelling and grammar
Good keyboard skills
Good IT skills
Good attention to detail
Willingness to learn and develop
We will:
Offer a complete training package with NHS systems
Support and mentor to develop skills
Main duties of the job
Ensuring all clinical correspondence are typed and process within specified timescales.
Completing or escalating actions as required.
A knowledge of medical terminology is desired but not essential, as will form part of training.
To prioritise your workload with constantly changing demands and meet agreed deadlines.
Use your own initiative and respond to queries within and outside of the Organisation with a professional manner.
In addition to this summary it is advised that you familiarise yourself with full Job Description and Person Specification documents attached to this advert.
About us
With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
This is an exciting opportunity to work in as part of a team in a fast paced Secretarial Support Teamin the Oncology Department.
Core working hours are Monday-Friday, between 8.00am to 5.00pm but these can be agreed with your manager.
After an initial training period, we can offer flexibility in the form of working on site and working from home, with the expectation that at least one day will be spent on Campus.
Date posted
02 August 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per year
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
164-6507432
Job locations
Nottingham City Hospital Campus
Hucknall Road
Nottingham
NG5 1PB
Job description
Job responsibilities
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Liaising with outpatient administrator re. appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
Job responsibilities
Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
Liaising with outpatient administrator re. appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
Person Specification
Communication & relationship skills
Essential
Training & Qualifications
Essential
Analytical and Judgement skills
Essential
Planning and organisation skills
Essential
quirements specific to the role (e.g. be able to work shifts/on call)
Essential
Planning and organisation skills
Essential
Physical skills
Essential
Communication & relationship skills
Essential
Training & Qualifications
Essential
Analytical and Judgement skills
Essential
Planning and organisation skills
Essential
quirements specific to the role (e.g. be able to work shifts/on call)
Essential
Planning and organisation skills
Essential
Physical skills
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Nottingham City Hospital Campus
Hucknall Road
Nottingham
NG5 1PB
Employer's website
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Nottingham City Hospital Campus
Hucknall Road
Nottingham
NG5 1PB
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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