• Job Description

  Req#: C9323-24-0529?language=en&page=922&sort=publicationDateDesc

  Job summary

  Colorectal Service is looking to recruit a new member of the team to work within our service. You will join the existing admin and management teams as a specialist Patient Pathway Tracker.

  This involves helping to validate waiting lists, correct data, training of staff and overall helping patients progress from GP referral to getting their NHS treatment.

  These are computer based roles and involve using various sources of electronic data to ensure all of our patients' journey to treatment happens without delay, and entering data on to our systems as we check and follow our patients to make sure they remain safe at all times.

  Main duties of the job

  Patient Pathway Tracker's will be responsible for new and follow-up waiting list management and monitoring of RTT pathways. They will be responsible for validating and monitoring the Trust's performance against the Referral to Treatment 18 week waiting time standards and they will work as a member of the pathway tracking clinical team, acting as a local expert on RTT 18 week guidance.

  They will pay particular focus to the tracking of overdue follow-up appointments, introducing robust systems to avoid 'loss to follow-up'.

  They will also help to ensure patients receive treatment within the required timescales through monitoring and auditing elective patient pathways.

  About us

  Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

  Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

  We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

  Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

  Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

  Date posted

  11 June 2024

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,405 to £28,976 a year pa, inc. HCAS

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working, Home or remote working, Compressed hours

  Reference number

  323-AC5812-SK-A

  Job locations

  Ashford and St. Peter's Hospitals

  Guildford Road

  Chertsey

  KT16 0PZ

  
  

  Job description

  Job responsibilities

  Work as a member of the pathway tracking clinical team acting as a local expert on patient pathway RTT 18 week guidance, reporting mechanisms and service improvements that will improve patient experience & facilitate the provision of accessible and high quality care.

  Job description

  Job responsibilities

  Work as a member of the pathway tracking clinical team acting as a local expert on patient pathway RTT 18 week guidance, reporting mechanisms and service improvements that will improve patient experience & facilitate the provision of accessible and high quality care.

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE level or equivalent with A-C grades in English and Mathematics
  • Administrative medical knowledge gained by education or relevant experience.

  Desirable

  • IT qualifications
  • Degree level qualification

  Knowledge

  Essential

  • Knowledgeable in using MS Excel to a good standard

  Desirable

  • NHS waiting list targets
  • Trust vision, values and strategic objectives

  Experience

  Essential

  • Working in a team and individually
  • Use of Microsoft Office applications
  • Excellent IT Skills

  Desirable

  • Administrative experience working in the NHS
  • Experienced knowledge of waiting list management & pathways
  • Experience of using NHS information & data systems
  • Experienced knowledge of using Cerner

  Skills

  Essential

  • Strong communication skills (verbal and written) with colleagues across various levels and grades
  • Good analytical skills: the ability to understand data and ability to problem solve

  Desirable

  • Ability to manipulate data within a spreadsheet (filtering / sorting etc)

  Other requirements

  Essential

  • Able to demonstrate that you are honest, reliable and trustworthy
  • Ability to be flexible to meet the needs of the team, the service and the Trust
  • Treat patients, visitors and colleagues with respect

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE level or equivalent with A-C grades in English and Mathematics
  • Administrative medical knowledge gained by education or relevant experience.

  Desirable

  • IT qualifications
  • Degree level qualification

  Knowledge

  Essential

  • Knowledgeable in using MS Excel to a good standard

  Desirable

  • NHS waiting list targets
  • Trust vision, values and strategic objectives

  Experience

  Essential

  • Working in a team and individually
  • Use of Microsoft Office applications
  • Excellent IT Skills

  Desirable

  • Administrative experience working in the NHS
  • Experienced knowledge of waiting list management & pathways
  • Experience of using NHS information & data systems
  • Experienced knowledge of using Cerner

  Skills

  Essential

  • Strong communication skills (verbal and written) with colleagues across various levels and grades
  • Good analytical skills: the ability to understand data and ability to problem solve

  Desirable

  • Ability to manipulate data within a spreadsheet (filtering / sorting etc)

  Other requirements

  Essential

  • Able to demonstrate that you are honest, reliable and trustworthy
  • Ability to be flexible to meet the needs of the team, the service and the Trust
  • Treat patients, visitors and colleagues with respect

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Ashford & St. Peter's Hospitals NHS Foundation Trust

  Address

  Ashford and St. Peter's Hospitals

  Guildford Road

  Chertsey

  KT16 0PZ

  
  

  Employer's website

  https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Ashford & St. Peter's Hospitals NHS Foundation Trust

  Address

  Ashford and St. Peter's Hospitals

  Guildford Road

  Chertsey

  KT16 0PZ

  
  

  Employer's website

  https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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