NHS
Patient Pathway Tracker
This job is now closed
Job Description
- Req#: C9419-25-0636?language=en&page=146&sort=publicationDateDesc
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
- Educated to A level standard or equivalent relevant experience
- Knowledge of the 18 week target
- Basic experience of working with information.
- Good verbal and written communication skills
- Experienced in handling difficult situations effectively
- Basic knowledge of NHS waiting times
- Experience of being part of a change management process
- Educated to A level standard or equivalent relevant experience
- Knowledge of the 18 week target
- Basic experience of working with information.
- Good verbal and written communication skills
- Experienced in handling difficult situations effectively
- Basic knowledge of NHS waiting times
- Experience of being part of a change management process
Job summary
We are looking for someone to join our RTT Pathway Team, to track patients across their Referral To Treatment pathway and ensure potentialbreaches of waiting time targets are avoided or escalated to the relevant manager.
We are a small, supportive team, well suited to flexible working with the opportunity to be based at home if desired. Full training will be provided,and you will gain a wide breadth of knowledge making it an ideal place to begin or build upon a career within the NHS.
To be shortlisted for this role you will be expected to show the skills demonstrated on the person specification, evidenced by succinct examples and clear written communication.
Previous applicants need not apply
If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.
Main duties of the job
When a patient is referred by their GP, Dentist or other healthcare professional to a Consultant-led service, they have the legal right to begintreatment within 18 weeks from the date that the referral was received by the provider. This is known as the 18 Week Referral to Treatment (RTT)target.
The main focus of the post holder's role will be to proactively manage and track the progress of referrals to ensure that each stage of the patientpathway is fully planned and booked, whilst working with colleagues across the Trust to ensure wait time targets are achieved.
The successful candidate will need to be organised, with excellent attention to detail, and show an ability to work independently whilst prioritisingtheir workload. You should have a basic understanding of the 18 Week RTT target as well as awareness of other national targets. You will need tobecome proficient in use of the Trust's Patient Administration System (CPD), we will offer the successful candidate full training on appointment.
The base for the post holder will be York but they will support colleagues across all Trust sites. The role is mainly remote working. The post holder would need to attend York Hospital for an initial period of face to face training, though if this was an issue we would encourage you to contact the appointing manager to enquire whetheralternative arrangements could be accommodated.
About us
Our benefits
We offer a range of benefits to support our staff including:
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Details
Date posted
04 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year pro rata
Contract
Fixed term
Duration
23 months
Working pattern
Full-time, Flexible working, Home or remote working, Compressed hours
Reference number
419-7284178-PPT-O
Job locations
York Hospital
Wigginton Road
York
YO31 8HE
Job description
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Job responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Qualifications
Essential
Experience
Essential
Desirable
Qualifications
Essential
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
York Hospital
Wigginton Road
York
YO31 8HE
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
Employer details
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
Address
York Hospital
Wigginton Road
York
YO31 8HE
Employer's website
https://www.yorkhospitals.nhs.uk (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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