WakeMed
Patient Registration Representative
This job is now closed
Job Description
- Req#: 25531
- The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow up appointments.
- The Patient Registration Representative will accurately perform administrative duties required for patient registration, including entering demographic and insurance information and collecting copays.
- As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service.
- The Patient Registration Representative work environment is high-volume, fast-paced and requires the ability to greet and check patients in upon arrival and provide unsurpassed customer service to patients and families presenting to the physician practice or hospital for appointments, surgeries, therapies, or procedures.
- Registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check in-desk within the physician practices.
- The Patient Registration Representative is responsible for collecting point of service payments and may also be responsible for scheduling appointments.
- Free parking at all campuses and facilities
- Health, Dental, Vision, and 6 free mental health consultations through Lyra
- MetLife Pet Insurance
- 403(b) retirement plan
- PDO (covers vacation, sick, and holidays)
- Voluntary insurance programs to help with medical & daily expenses
- WakeWell Rewards & additional wellness options
- WakeMed Gives - employee assistance, employee well-being initiatives, employee education
- KinderCare & Bright Horizons partnerships
- Tuition & Specialty Certification Reimbursement
- Excellent Professional Development opportunities - WakeMed invests in your future
OverviewExcellent time to join the #1 hospital system in North Carolina and our brand new MyCare 365 location in Smithfield!
Responsibilities
WakeMed Employee Benefits & Perks
Department DescriptionServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Customer Service PreferredNot ApplicableAbout the company
WakeMed Health and Hospitals is a 919-bed healthcare system with multiple facilities placed around the metropolitan Raleigh, North Carolina area.
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