Essentia Health
Patient Scheduler II
Pay$19.12 - $27.75 / hour
LocationDuluth/Minnesota
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R065720
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $27.75
- Opportunity for career advancement and growth within the organization
- Flexible scheduling options to promote work-life balance
- Comprehensive employee benefits, including medical, dental, and vision coverage
- Supportive wellness programs focused on physical, mental, and emotional health
- Potential for remote work, offering flexibility in your work environment
What to Expect (Job Responsibilities):
- Pre-register and schedule patients for appointments, procedures, tests, and services
- Handle incoming calls and manage follow-up and referral work queues
- Communicate with patient care teams to ensure efficient care delivery
- Complete patient checkouts and schedule follow-up appointments as ordered by physicians
- Accurately enter data into the electronic health record while interacting with patients
What is Required (Qualifications):
- Minimum of 1 year of clinical healthcare experience, or 1 year of experience as a Patient Scheduler I, or 1 year of experience in a contact/call center
- Ability to manage scheduling across multiple service lines in a high-call volume environment
- Proficiency in data entry and patient registration processes
- Strong customer service skills and ability to work as part of a care team
- Excellent communication skills, both verbal and written
How to Stand Out (Preferred Qualifications):
- Experience working in a healthcare setting or familiarity with healthcare terminology
- Previous experience with electronic health record systems
- Bilingual skills to assist a diverse patient population
- Knowledge of insurance verification processes
- Experience in population management or chronic disease management initiatives
#HealthcareServices #PatientCare #CareerOpportunity #FlexibleWork #EmployeeBenefits
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We're called to make a healthy difference in people's lives. 71 clinics/outpatient locations and 14 hospitals across Minnesota, North Dakota, Wisconsin, and Idaho.