Care Access Research
Patient Service Coordinator
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Job Description
- Req#: 2c92506d-927c-4c02-867e-3c68f665f809
Employer Industry: Clinical Research
Why consider this job opportunity:
- 6 weeks paid vacation annually
- Access to group health benefits plan for self and dependents
- Voluntary group RRSP retirement plan with matched contributions
- Health & Wellness Allowance
- Opportunity to work remotely with occasional travel
- Be part of a mission-driven organization that values diversity and inclusion
What to Expect (Job Responsibilities):
- Manage and maintain patient records across multiple clinical trial management systems and databases
- Schedule patient visits and follow-ups, ensuring effective communication with internal teams
- Serve as the primary contact for patients, providing information on study procedures and expectations
- Address and resolve patient inquiries with empathy and professionalism
- Participate in required trainings and prepare necessary documents for patient visits
What is Required (Qualifications):
- Bachelor’s Degree required or equivalent experience
- Minimum of 2 years of experience in patient services, clinical coordination, or a healthcare-related role
- Strong organizational skills and the ability to prioritize tasks effectively
- Proficient in Microsoft tools (Excel, Word, PowerPoint, Outlook) and experience with clinical trial databases
- Understanding of compliance with Canadian privacy regulations, including PIPEDA
How to Stand Out (Preferred Qualifications):
- Experience in a clinical trials or research setting
- Strong verbal and written communication skills
- Ability to adapt to changes in responsibilities and workloads
- A friendly, outgoing personality with a patient service mentality
- Critical thinking and problem-solving skills
#ClinicalResearch #PatientServices #RemoteWork #HealthcareCareers #DiversityInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
With the fastest-growing network of clinical trial sites, Care Access Research empowers patients, physicians, and sponsors to accelerate the future of medicine.
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