Stillwater Medical
Patient Service Representative
PayCompetitive
LocationBlackwell/Oklahoma
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 6813
- Positive attitude - always willing to lend a hand when needed
- Flexible team player who is committed, accountable and ready to learn
- Individuals who like fast-paced working environments
- Supportive work environment
- Excellent benefits
- Modern Healthcare's Best Places to Work - since 2012
- Full-time
- 40 hours per week
- Weekdays, clinic hours
- High school graduate or equivalent.
- Ability to communicate effectively, both verbally and in writing.
- Previous medical office experience or background in general office work preferred.
- Demonstrates excellent customer service skills.
- Ability to receive and comprehend and follow verbal and written instruction for office routines and policies.
- Ability to understand insurance benefits and perform basic mathematical tasks.
- Knowledge of medical terminology is helpful.
- Understand the ethics of confidentiality.
- Ability to type at least 40 wpm.
- Able to work in latex-burdened environment.
- Able to speak clearly and distinctly with staff, physicians, patients, and families.
- Able to hear to converse with others on the phone.
- Demonstrates adequate stamina to deal with stressful situations and to complete the necessary work schedule.
- Demonstrates adequate vision, or correctable with glasses/contacts, to prepare and read documents accurately.
- Must have adequate perception of sounds or adequate hearing with corrections.
- Possess fine motor skills and hand/eye coordination to manage office equipment.
Blackwell Primary Care is looking for a front desk "receptionist" to join their amazing team!This position is located in Blackwell, OKKey attributes we need in this role:Why choose Stillwater Medical?Details:JOB SUMMARY:Serves as front line ambassador for SMC Clinics. Responsible for providing support services to SMC patients, families, and providers in a professional and courteous manner. Performs patient check-in functions and accurately gathers enters all required patient demographic information into clinic patient system(s). Schedules future appointments collecting all appropriate data from patients and referring clinics/providers according to clinic protocols. Demonstrates customer service skills responding to inbound calls and face-to-face inquiries and conversations. Provides and explains required documents and insurance benefits to patients. Collects patient co-payments and other applicable deductibles, deposits, or payments. Reconciles daily cash transactions with patient account entries and prepares daily bank deposit.QUALIFICATIONS AND SKILLS:PHYSICAL REQUIREMENTS:-
About the company
Welcome to Stillwater Medical Center, a 117-bed acute care general hospital offering a full range of services to patients throughout north central Oklahoma.