• Job Description

  Req#: 2503015297

  $500 Sign On Bonus

  A non-exempt medical office position responsible for front office processes in the physician practice

  Qualifications

  Education: High school diploma/GED required with completion medical office assistant program preferred.

  Certification: Prefer healthcare management/administration certification.

  Experience: Two years of customer service experience, preferably in a medical office setting.

  Responsibilities

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
  • Greeting patients entering the physician practice.
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
  • Assists in checking out patients and assists them with referral processing and scheduling process
  • Collects co-pays and posts charges.
  • Charge entry and patient balance processing.
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc.
  • Explain and enroll patients in the patient portal.
  • Additional responsibilities as needed.

• About the company

  Tenet Healthcare Corporation is a multinational investor-owned healthcare services company based in Dallas, Texas, United States.

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