Mercy St. Louis

Patient Svc Representative (Non-Exempt)


PayCompetitive
LocationJoplin/Missouri
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 962220

      Mercy Family Medical 50th St

      202 E 50th St

      Joplin, Missouri 64804

      The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

      Patient Service Representative

      • Education: High school diploma or equivalent
      • Experience Preferred: One year of applicable medical office experience.
      • New hire must attend Clinic Core Front Desk Training through Clinical Education.
        All new hires are hired into this role.

      Advanced Patient Service Representative (Internal Only)

      • Education: High school diploma or equivalent
      • Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.

      Mercy Key Benefits:

      • Tuition Reimbursement up to $2,000 for continuing education
      • Health/Dental/Vision available after day one
      • Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
      • Paid parental leave for new parents
      • 401k with employer match
      • Paid PTO for volunteering
      • Competitive salary
      • Future career growth!

      Find us at:

      Facebook | LinkedIn | Instagram | mercy.net | Mercy Careers

      EEO/AA/Minorities/Females/Disabled/Veterans

  • About the company

      Mercy, named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, more than 4,000 Mercy Clinic physicians and advanced practitioners and 40,000-plus co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, and Mercy Virtual commercially serve providers and patients from coast to coast.

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