University Hospitals
Patient Service Representative - Midtown - (Job Number: 240005NX)
This job is now closed
Job Description
- Req#: 612443
- Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
- Representatives must use quality customer service techniques to ensure patient needs are met.
- Maintain professional interpersonal skills with patients, physicians and co-workers.
- Supports department operations as needed.
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- High School Equivalent / GED . Required
- 1+ years related experience as a Secretary/Receptionist Preferred and
- Customer service experience preferably in the medical field. Required
- Typing skills – 30 wpm. Required
- Excellent verbal/communication skills. Required
- Detail oriented. Required
- Basic computer knowledge. Required
- ICD9 coding and medical terminology. Preferred
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely 20 lbs
- Carrying Rarely 20 lbs
- Pushing Rarely 20 lbs
- Pulling Rarely 20 lbs
- Climbing Rarely 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
!*!Essential Functions
11100 Euclid Avenue (82)
11100 Euclid Avenue
Cleveland, 44106About the company
University Hospitals Cleveland Medical Center is a major not-for-profit medical complex in Cleveland, Ohio, United States.
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