Select Medical

Patient Service Specialist - Medical Front Office


Pay$18.00 - $25.00 / hour
LocationLakeway/Texas
Employment typeOther

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  • Job Description

      Req#: 331754

      Overview

      Baylor Scott & White Institute for Rehabilitation

      Lakeway, TX (Day Neuro)

      Patient Service Specialist (PSS)

      Hours: Monday - Friday 8am - 5pm

      Full Time

      Compensation depends upon candidate’s years of experience and internal equity.

      This is an entry-level position.

      Starting salary: $18 - $25 per hour based off experience

      Benefits of becoming a Patient Service Specialist with us:

      We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

      • Health, Dental, and Vision insurance; Life insurance; Prescription coverage
      • Paid Time Off (PTO) and Extended Illness Days (EID)
      • A 401(k) retirement plan with company match
      • Short and Long Term Disability
      • Personal and Family Medical Leave
      • PSS Ladder Program

      *Eligibility and effective dates vary

      Responsibilities

      Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

      • Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
      • Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
      • Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
      • Collects toward patient responsibility at each visit.
      • Scan and maintain medical documents.
      • Reconciles and posts charges daily and other reporting to ensure clean claim processing.
      • Responds to all request for information from patients, other department and physicians.
      • Maintains office, orders supplies and manages mail.
      • Willingness to adjust schedule to center needs.
      • Travels Attends all mandatory meetings and in-service education programs.
      • Travels to non-home location center or other site for coverage when necessary.

      Qualifications

      • HS diploma or GED is required

      Preferred Experience

      • Customer service experience
      • Knowledge of insurance verification
      • Healthcare, medical, or dental office administration

      Additional Data

      Equal Opportunity Employer including Disabled/Veterans

  • About the company

      The Select Medical hospitals and outpatient physical therapy centers deliver the best outcomes in post-acute care. Find a location and make an appointment.

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