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Job Description
- Req#: A5402-MCS-PSA-Jul25?language=en&page=536&sort=publicationDateDe
- Experience dealing with the public
- Experience working in General Practice / similar environment
- Excellent customer services skills
- Strong organisational, administration and time management skills
- Good communication and teamwork skills
- Experience of using Microsoft Outlook, Word, Excel, MS Teams.
- Patient recall management
- Appointment management
- Processing prescriptions
- Clinical record management and coding
- New patient registrations
- Actioning tasks from the clinicians.
- Telephone handling to patients and other health care workers
- Opening up/locking up of Practice premises
- Administrative: 1 year
- Reception: 1 year
- General Practice: 1 year
- Experience of using EMIS clinical system
- Administrative: 1 year
- Reception: 1 year
- General Practice: 1 year
- Experience of using EMIS clinical system
Job summary
22-28hrs per week
We are looking to recruit a Patient Services Administrator to join our Patient Services Support Team. We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing administrative support services, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries and telephone answering.
The right candidate will be a hardworking, flexible & keen to learn new skills, with the following background:
Applicants should live within easy travelling distance of Marple and Romiley and be able to work flexibly across both practice sites in Marple & Romiley
Experienced candidates who have worked in General Practice, and EMIS clinical system, is desirable, however full training is provided
Main duties of the job
The role offers the option to join the NHS Pension scheme
Candidates may be contacted initially for an informal telephone chat, to discuss their application, or to be invited to interview.
About us
Marple Cottage Surgery & Guywood Practice is a busy GP surgery in Stockport with c.11,300 patients and we are committed to providing excellent care to our patients across our two practice sites in Marple and Romiley.
Details
Date posted
25 July 2025
Pay scheme
Other
Salary
£13.03 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A5402-MCS-PSA-Jul25
Job locations
Marple Cottage Surgery
50 Church Street
Marple
Stockport
Cheshire
SK6 6BW
Guywood Practice
Romiley Health Centre, Chichester Road, Romiley
Stockport
Cheshire
SK6 4QR
Job description
Job responsibilities
We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing administrative support services, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries and telephone answering.
Job description is available upon request.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job responsibilities
We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing administrative support services, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries and telephone answering.
Job description is available upon request.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Person Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Marple Cottage Surgery
Address
Marple Cottage Surgery
50 Church Street
Marple
Stockport
Cheshire
SK6 6BW
Employer's website
https://www.marplecottage.co.uk/ (Opens in a new tab)
Employer details
Employer name
Marple Cottage Surgery
Address
Marple Cottage Surgery
50 Church Street
Marple
Stockport
Cheshire
SK6 6BW
Employer's website
https://www.marplecottage.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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