NHS

Patient Services Administrator


PayCompetitive
LocationStockport/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A5402-MCS-PSA-Jul25?language=en&page=536&sort=publicationDateDe

      Job summary

      22-28hrs per week

      We are looking to recruit a Patient Services Administrator to join our Patient Services Support Team. We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing administrative support services, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries and telephone answering.

      The right candidate will be a hardworking, flexible & keen to learn new skills, with the following background:

      • Experience dealing with the public
      • Experience working in General Practice / similar environment
      • Excellent customer services skills
      • Strong organisational, administration and time management skills
      • Good communication and teamwork skills
      • Experience of using Microsoft Outlook, Word, Excel, MS Teams.

      Applicants should live within easy travelling distance of Marple and Romiley and be able to work flexibly across both practice sites in Marple & Romiley

      Experienced candidates who have worked in General Practice, and EMIS clinical system, is desirable, however full training is provided

      Main duties of the job

      • Patient recall management
      • Appointment management
      • Processing prescriptions
      • Clinical record management and coding
      • New patient registrations
      • Actioning tasks from the clinicians.
      • Telephone handling to patients and other health care workers
      • Opening up/locking up of Practice premises

      The role offers the option to join the NHS Pension scheme

      Candidates may be contacted initially for an informal telephone chat, to discuss their application, or to be invited to interview.

      About us

      Marple Cottage Surgery & Guywood Practice is a busy GP surgery in Stockport with c.11,300 patients and we are committed to providing excellent care to our patients across our two practice sites in Marple and Romiley.

      Details

      Date posted

      25 July 2025

      Pay scheme

      Other

      Salary

      £13.03 an hour

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      A5402-MCS-PSA-Jul25

      Job locations

      Marple Cottage Surgery

      50 Church Street

      Marple

      Stockport

      Cheshire

      SK6 6BW


      Guywood Practice

      Romiley Health Centre, Chichester Road, Romiley

      Stockport

      Cheshire

      SK6 4QR


      Job description

      Job responsibilities

      We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing administrative support services, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries and telephone answering.

      Job description is available upon request.

      We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

      Job description

      Job responsibilities

      We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. The role involves providing administrative support services, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries and telephone answering.

      Job description is available upon request.

      We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

      Person Specification

      Experience

      Essential

      • Administrative: 1 year
      • Reception: 1 year

      Desirable

      • General Practice: 1 year
      • Experience of using EMIS clinical system
      Person Specification

      Experience

      Essential

      • Administrative: 1 year
      • Reception: 1 year

      Desirable

      • General Practice: 1 year
      • Experience of using EMIS clinical system

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Marple Cottage Surgery

      Address

      Marple Cottage Surgery

      50 Church Street

      Marple

      Stockport

      Cheshire

      SK6 6BW


      Employer's website

      https://www.marplecottage.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Marple Cottage Surgery

      Address

      Marple Cottage Surgery

      50 Church Street

      Marple

      Stockport

      Cheshire

      SK6 6BW


      Employer's website

      https://www.marplecottage.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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