• Job Description

  Req#: R0067434

  Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
  
  All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

  
  If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
  

  
  Closing Date:

  08/13/2025

  
  Type of Position:

  
  Job Type:

  Regular

  
  Work Shift:

  Shift Vary (United States of America)

  Sponsorship Available:

  No

  
  Institution Name:

  University of Arkansas for Medical Sciences

  
  The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
  

  UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

  Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

  The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

  Persons must have proof of legal authority to work in the United States on the first day of employment.

  All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
  

  For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu .

  
  Department:

  ICE | BHSL Clinical Staff

  
  Department's Website:

  
  Summary of Job Duties:

  This posting will fill multiple positions:
  
  The Patient Services Associate (PSA) in the Psychiatric Research Institute (PRI) is a specifically trained member of the unit-based care team who provides both clerical and patient care support. The PSA works under the direct supervision of the Clinical Services Manager (CSM) and under the direction of the RN, performs tasks and duties for which they possess the competency that do not require a licensed practitioner. In the clerical support role, duties include assisting with processing of medical records for patient admission and discharge and receptionist for the nursing unit.
  
  PRI Inpatient Units include the General Adult Inpatient Unit, the Women’s Unit, the Child Diagnostic Unit, and the off-campus Pulaski County Regional Crisis Stabilization Unit.

  
  Qualifications:

  Minimum Qualifications:

  • High School Diploma, GED, or formal education equivalent

  • 1 year of work experience in the Health Care field or in a service-oriented position

  • Excellent oral and written communication skills, ability to accept and follow written and verbal instructions, ability to communicate following Guest Care guidelines

  • Successful completion of the UAMS PCT and PSC courses

  
  Additional Information:

  Employee must successfully complete a UAMS-sponsored conflict management training to identify, prevent, and mitigate disruptive behaviors using methods such as non-escalation, de-escalation, personal protection from physical assaults, and physical alternatives within six months of hire.

  Responsibilities:

  • Assists patients with direct patient care. Accepts direction from RN and team members and follows through on delegated patient care activities.

  • Provides appropriate grooming/oral hygiene and comfort measure and assists patients with mobility-related activities.

  • Accurately and promptly documents all patient care tasks, vital signs, ADL, wave tests, and I & O's per unit and department standards.

  • Obtains patient report and communicates with RN regarding patient care. Informs nurse of patient requests or complaints.

  • Carries out Plan of Care for patient using a Multidisciplinary Approach delegated by Team Leader.

  • Communicates effectively with other team members to facilitate patient care.

  • Assists patients and visitors with information and/or solutions to problems.

  • Serves as a resource to support department member in performance of duties. Notifies appropriate staff of problems requiring prompt intervention.

  • Assists with admission, transfer, and discharge of patients.

  • Transports patients to other areas of the hospital as directed.

  • May perform other duties as assigned.

  Physical Requirements:

  Stand: Frequently

  Sit: Occasionally

  Walk: Frequently

  Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally

  Lift and carry weight: 50+ lbs.

  Push and pull weight: 50+ lbs.

  Use hands to touch, handle or feel: Frequently

  Talk: Frequently

  Hear: Continuously

  Taste or smell: Occasionally

  Read, concentrate, and think analytically: Continuously

  Physical Environment: Inside Medical Facility Environment

  Noise Level: Moderate

  Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity

  
  Salary Information:

  Commensurate with education and experience

  
  Required Documents to Apply:

  List of three Professional References (name, email, business title), Resume

  
  Optional Documents:

  Proof of Veteran Status

  
  Special Instructions to Applicants:

  
  Recruitment Contact Information:

  Please contact askrecruitment@uams.edu for any recruiting related questions.

  
  All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

  Please do not send to listed recruitment contact.

  
  Pre-employment Screening Requirements:

  
  This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

  
  Constant Physical Activity:

  
  Frequent Physical Activity:

  
  Occasional Physical Activity:

  
  Benefits Eligible:

  Yes

• About the company

  The University of Arkansas is a public land-grant, research university in Fayetteville, Arkansas.

Notice