NHS
Patient Services Co-ordinator
This job is now closed
Job Description
- Req#: A1991-25-0606?language=en&page=997&sort=publicationDateDesc
- Friendly, forward-thinking practice with a supportive management team
- PMS list size approximately 10,700
- 5 partners, 4 salaried GP
- Training practice for GP registrars and medical students
- Work with the ARCH PCN home visiting service
- Clinical Pharmacist and Pharmacy Technician attached to the Practice
- MH GPA's attached to the practice
- Excellent nursing and healthcare assistant support
- Allied community team including District Nurses, Community Matron, Midwife, Care Co-ordinator, Social Prescribers
- We work closely with our PCN colleagues (8 other local practices Alfreton, Ripley, Crich and Heanor)
- SystmOne clinical system
- CQC rating of good in all areas
- Located in Alfreton Primary Care Centre
- Good standard of education, GSCE English grade C or above
- Customer Service/Receptionist experience ideally in a medical setting.
- Good IT/keyboard skills
- Experience of SystmOne
- Good standard of education, GSCE English grade C or above
- Customer Service/Receptionist experience ideally in a medical setting.
- Good IT/keyboard skills
- Experience of SystmOne
Job summary
Parkside Surgery is looking for a new team member to join the practice team. If you like working in a friendly, supportive but very busy environment then we may be the place for you.
Previous experience in general practice is desirable but excellent customer service experience is essential. You must be able to work under pressure, meet service demands but remain calm and polite at all times.
This post is for 30 hours per week, working as follows:
Monday - 10.30am to 6.30pm
Tuesday - 12noon to 8pm
Wednesday - 9am to 5pm
Friday - 8am to 4pm
Overtime may also be available.
Please see the surgery website - www.parksidesurgery.co.uk for more information about the surgery.
Main duties of the job
The post holder will be responsible for:
Greeting patients, attending to their requests for appointments, prescriptions, and dealing with other queries, using the computer
Dealing with telephone calls, redirecting them as appropriate
Action tasks in line with practice protocol
Recording information onto the computer
Scanning and coding information from letters into patient records
Recording requests for repeat prescriptions by patients
Maintaining compliance with all Practice policies and procedure, available in hard copy or electronic copy and ensuring awareness of where to find them.
Maintaining flexibility to assist in holiday and sickness cover
Any administrative tasks as required
Chaperone patients (when required and with the appropriate training)
Processing prescription requests using EPS2/FP10s
About us
Details
Date posted
29 April 2025
Pay scheme
Other
Salary
£12.21 to £12.60 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A1991-25-0606
Job locations
Church Street
Alfreton
Derbyshire
DE55 7AH
Job descriptionJob description
Job responsibilities
The post holder will provide a comprehensive and efficient reception and administration service to the Practice to enable it to run effectively. The ability to work under pressure and provide a high quality service is essential.
Job responsibilities
The post holder will provide a comprehensive and efficient reception and administration service to the Practice to enable it to run effectively. The ability to work under pressure and provide a high quality service is essential.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Parkside Surgery
Address
Church Street
Alfreton
Derbyshire
DE55 7AH
Employer's website
Employer details
Employer name
Parkside Surgery
Address
Church Street
Alfreton
Derbyshire
DE55 7AH
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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