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Job Description
- Req#: A2794-25-0004?language=en&page=154&sort=publicationDateDesc
- Answering & making calls to patients, relatives & other health care workers
- Booking appointments
- New patient registrations
- Prescriptions
- Front of house for patients & visitors
- Actioning tasks from the clinicians.
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Supportive Environment: We foster a culture of teamwork, respect, and shared purpose. Your ideas are welcomed, and your work is valued.
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Ongoing Training: All staff receive comprehensive training and support to ensure they are confident, competent, and well-prepared for their role.
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Commitment to Quality: We're continuously striving to improve patient care through innovation, reflection, and teamwork.
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Respect for Work-Life Balance: We recognise the importance of balance and flexibility in creating a positive, sustainable work environment.
- Answering & making calls to patients, relatives & other health care workers
- Booking appointments
- New patient registrations
- Prescriptions
- Front of house for patients & visitors
- Actioning tasks from the clinicians.
- Answering & making calls to patients, relatives & other health care workers
- Booking appointments
- New patient registrations
- Prescriptions
- Front of house for patients & visitors
- Actioning tasks from the clinicians.
- This role will require someone with the following attributes.
- Well organised and able to handle confidential matters
- Reliable and good time keeper.
- Good communication skills.
- Flexible.
- Good IT skills including MS Office products.
- This role will require someone with the following attributes.
- Well organised and able to handle confidential matters
- Reliable and good time keeper.
- Good communication skills.
- Flexible.
- Good IT skills including MS Office products.
Job summary
We are looking for an enthusiastic and reliable Patient Services Co-ordinator with great customer service skills to join our friendly practice to cover maternity leave for 12 months.
24 hours per week, over 4 days, hours will vary from 8am 4pm and 12.30 6.30pm, days to be confirmed.
Main duties of the job
Duties will include but are not limited to:
About us
Northgate Village Surgery is a well-established General Practice located in the heart of Chester. We are proud to serve our community by providing high-quality, patient-centred medical care in a respectful, inclusive, and compassionate environment.
Our vision is to deliver the highest standard of care by ensuring our services are effective, safe, and tailored to individual patient needs all while upholding dignity, respect, and equality for everyone.
At the core of our mission is a commitment to creating a collaborative and rewarding experience for both patients and team members. We actively encourage open communication and value the views and contributions of everyone in the Practice. We believe a strong, supportive team leads to better care and a more fulfilling workplace.
At Northgate Village Surgery, you will be part of a dedicated and friendly team where professional development and staff wellbeing are a priority.
Details
Date posted
30 June 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A2794-25-0004
Job locations
Fountains Health
Delamere Street
Chester
CH1 4DS
Job descriptionJob description
Job responsibilities
Duties will include but are not limited to:
Job responsibilities
Duties will include but are not limited to:
Person SpecificationPerson Specification
Experience
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northgate Village Surgery
Address
Fountains Health
Delamere Street
Chester
CH1 4DS
Employer's website
Employer details
Employer name
Northgate Village Surgery
Address
Fountains Health
Delamere Street
Chester
CH1 4DS
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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