BrightView Health
Patient Services Representative
This job is now closed
Job Description
- Req#: 1921
- Responsible for maintaining accurate new and current patient accounts, including insurance and billing information.
- Serve as first point of contact for patient inquiries, customer service, and assisting with problem solving any patient issues.
- Schedule and confirm patient appointments.
- Communicate with various teams both within the clinic and with central support regarding patient appointments and follow up needs.
- Collect point of service payments, including patient copays and other forms of patient financial responsibility
- Perform other duties and responsibilities as assigned by site manager
- Excellent verbal and written communication skills
- Strong customer service-centric approach to work, takes initiative to offer solutions to patient inquiries
- Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients
- Team-player, able to work collaboratively in a multidisciplinary healthcare environment
- Competent at working with a diverse population of colleagues and patients
- Adaptable and agile within a dynamic work environment
- Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred
- Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements
- EXPERIENCE
- 2+ years of prior front desk experience preferred.
- EDUCATION:
- High School Diploma or equivalent
- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match.
- Company sponsored ongoing training and certification opportunities.
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
- Tuition Reimbursement after 1 year in related field
Overview
Patient Services Representatives are instrumental members of the clinic team, being the first welcoming face to our patients, ensuring a seamless and top-rate in-clinic experience and setting our patients up for a successful start to their recovery journey each and every visit at BrightView.
Responsibilities
KNOWLEDGE SKILLS, AND ABILITIES
Qualifications
BENEFITS AND PERKS:
We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.
Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!
About the company
Notice
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